📊 Rating Breakdown

5 stars
52
4 stars
60
3 stars
23
2 stars
11
1 stars
5

📝 User Reviews (151)

Angela Reed 👑
1w ago
★★★☆☆

Not bad, not great

Functional but underwhelming. reservation system sold us on Focus POS but the reality of reports showing incorrect data wasn't mentioned in sales.

👍 Pros

- Loyalty program
- Quick setup

👎 Cons

- Offline mode is limited

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Susan Wallace 👑
2w ago
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with Focus POS. The online ordering integration alone was worth the switch.

👍 Pros

- Reservation system
- Affordable
- Modern interface

👎 Cons

- None so far

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Dorothy Perry 👑
2w ago
★★★★★

Best decision for our business

Coming from an old-school register, Focus POS was a game changer. Easy setup, great training, and the reservation system is fantastic.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Loyalty program
- Real-time reporting
- Good support

👎 Cons

- None so far

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Tiffany Ross 👑
2w ago
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Focus POS handles our pizzeria well. inventory tracking is a highlight.

👍 Pros

- Menu customization
- Reservation system
- Loyalty program
- Tableside ordering
- Reliable

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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Eugene Hill 👑
2w ago
★★★☆☆

It's okay

Mixed feelings about Focus POS. The table management is great but we've had issues with system crashes during peak hours. Support helped eventually.

👍 Pros

- Modern interface

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Customer support hours are limited

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Carol Reed 👑
2w ago
★★★★★

Highly recommend Focus POS

Owner of food truck here. Focus POS has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Table management
- Kitchen display system
- Staff scheduling
- Modifier handling
- Quick setup

👎 Cons

- None so far

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Adam Young 👑
2w ago
★★★★★

Exceeded expectations

Implemented Focus POS across all 5 locations. Consistent performance and the staff scheduling makes multi-store management easy.

👍 Pros

- Staff scheduling
- Guest profiles
- Easy to use
- Affordable
- Quick setup

👎 Cons

- None so far

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Karen Lewis 👑
2w ago
★★★★★

Game changer for us

We run a busy fine dining establishment and Focus POS handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Online ordering integration
- Real-time reporting
- Good support

👎 Cons

- None so far

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Emily Zhang ⭐
3w ago
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, Focus POS handles our restaurant well. tip management is a highlight.

👍 Pros

- Tableside ordering
- Reliable
- Affordable
- Quick setup

👎 Cons

- Integration options are limited

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Derek Park 👑
3w ago
★★★☆☆

Decent but frustrating

Three stars because it's neither great nor terrible. Focus POS handles transactions fine but credit card processing failures is a real problem.

👍 Pros

- Waitlist management

👎 Cons

- Some features require add-ons

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✓ Would recommend