📊 Rating Breakdown

5 stars
52
4 stars
60
3 stars
23
2 stars
11
1 stars
5

📝 User Reviews (151)

Amy Powell 👑
Nov 5, 2023
★☆☆☆☆

Don't make our mistake

Worst POS decision we made. integration failures with third-party apps constantly. The staff scheduling they advertise? Doesn't work half the time.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Good support

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Receipt customization is basic
- Credit card processing failures

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✓ Would recommend
Catherine Jenkins 👑
Oct 18, 2023
★★★★☆

Good POS, room to improve

Happy with our purchase. Focus POS runs our fine dining establishment smoothly. The split check feature took some getting used to but works well now.

👍 Pros

- Delivery integration
- Kitchen printer routing
- Modifier handling

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Lauren Powell 👑
Oct 18, 2023
★★★★☆

Good value for money

Solid POS system. kitchen display system is excellent, course firing could use some improvement. Still recommend for sushi restaurant.

👍 Pros

- Mobile ordering
- Kitchen printer routing
- Affordable

👎 Cons

- The mobile app needs work
- Setup took longer than expected

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✓ Would recommend
Eugene Rogers 👑
Sep 29, 2023
★★★★★

Best decision for our business

Implemented Focus POS across all 7 locations. Consistent performance and the split check feature makes multi-store management easy.

👍 Pros

- Split check feature
- Loyalty program
- Real-time reporting

👎 Cons

- None so far

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✓ Would recommend
Laura Davis 👑
Sep 29, 2023
★★★★★

Excellent POS system!

Owner of food truck here. Focus POS has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Staff scheduling
- Mobile ordering
- Delivery integration
- Tableside ordering
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Paul Murphy 👑
Sep 29, 2023
★★★★★

Outstanding product

Family restaurant for 30 years. Focus POS modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Reservation system
- Happy hour pricing
- Tableside ordering
- Reliable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Amber Reed 👑
Aug 23, 2023
★★★★★

Finally found the right POS

The inventory tracking feature alone pays for itself. Add in guest profiles and it's a no-brainer for any bakery.

👍 Pros

- Kitchen display system
- Real-time reporting
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Diane Adams 👑
Aug 4, 2023
★★★★☆

Good value for money

Does what it promises. The menu customization is particularly useful for our coffee shop. Minor gripes but overall satisfied.

👍 Pros

- Reservation system
- Modifier handling
- Guest profiles
- Good support

👎 Cons

- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend
Nancy Park 👑
Jul 15, 2023
★★★★★

Worth every penny

Hands down the best POS for bistro. We've tried Square and Toast before settling on Focus POS. Much better fit for our needs.

👍 Pros

- Tip management
- Split check feature
- Inventory tracking
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Rachel Rivera 👑
Jul 15, 2023
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. inventory tracking is good. integration failures with third-party apps makes me hesitant to fully recommend.

👍 Pros

- Affordable

👎 Cons

- Reporting could be more detailed

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✓ Would recommend