📊 Rating Breakdown

5 stars
52
4 stars
60
3 stars
23
2 stars
11
1 stars
5

📝 User Reviews (151)

Jack Henderson 👑
Jul 25, 2024
★★☆☆☆

Looking for alternatives

Can't recommend. We liked the split check feature demo but real-world performance is poor. credit card processing failures constantly.

👍 Pros

- Tableside ordering
- Affordable
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Login issues for staff

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Frank Wood 👑
Jun 25, 2024
★★★★☆

Mostly satisfied

Reliable and straightforward. Not the flashiest POS but online ordering integration and mobile ordering work exactly as advertised.

👍 Pros

- Split check feature
- Modifier handling
- Guest profiles
- Good support

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Integration options are limited

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David Wright 👑
Jun 10, 2024
★★★☆☆

Has potential

Mixed feelings about Focus POS. The split check feature is great but we've had issues with slow transaction processing. Support helped eventually.

👍 Pros

- Staff scheduling
- Waitlist management

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Sarah Martinez ⭐
May 26, 2024
★★★★★

Excellent POS system!

Family brewery for 30 years. Focus POS modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Staff scheduling
- Mobile ordering
- Quick setup

👎 Cons

- None so far

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Robert Garcia 👑
May 26, 2024
★★★★☆

Great system with minor issues

Reliable and straightforward. Not the flashiest POS but split check feature and real-time reporting work exactly as advertised.

👍 Pros

- Staff scheduling
- Real-time reporting
- Tableside ordering
- Modern interface

👎 Cons

- Offline mode is limited
- Receipt customization is basic
- Integration options are limited

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Marcus Cooper 👑
Apr 8, 2024
★★★★★

Worth every penny

Our fast casual spot does 200+ transactions daily. Focus POS never skips a beat. reservation system saves us hours every week.

👍 Pros

- Mobile ordering
- Delivery integration
- Course firing

👎 Cons

- None so far

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Kenneth Scott 👑
Mar 23, 2024
★★★★★

Best decision for our business

Hands down the best POS for bistro. We've tried Square and Toast before settling on Focus POS. Much better fit for our needs.

👍 Pros

- Reservation system
- Happy hour pricing
- Loyalty program
- Modern interface

👎 Cons

- None so far

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Tiffany Wright 👑
Mar 6, 2024
★★★★★

Worth every penny

We run a busy bistro and Focus POS handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Menu customization
- Happy hour pricing
- Good support

👎 Cons

- None so far

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Diana Lee 🌱
Mar 6, 2024
★★★★☆

Mostly satisfied

Good system, good support. The staff scheduling is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Tip management
- Happy hour pricing
- Course firing

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Receipt customization is basic

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Laura Jackson 👑
Mar 6, 2024
★★★★☆

Mostly satisfied

Great happy hour pricing, decent waitlist management. Support could be faster but they do resolve issues. Good value for a brewery.

👍 Pros

- Staff scheduling
- Tableside ordering
- Waitlist management
- Reliable

👎 Cons

- Receipt customization is basic

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✓ Would recommend