📊 Rating Breakdown

5 stars
52
4 stars
60
3 stars
23
2 stars
11
1 stars
5

📝 User Reviews (151)

David Wright 👑
Oct 17, 2024
★★★★☆

Happy with Focus POS

Does what it promises. The split check feature is particularly useful for our sushi restaurant. Minor gripes but overall satisfied.

👍 Pros

- Kitchen display system
- Mobile ordering
- Course firing

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Integration options are limited

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Raymond Harris 👑
Oct 17, 2024
★★★★☆

Happy with Focus POS

We've been on Focus POS for 14 months. Does everything we need. happy hour pricing is great, wish the integration options are limited was better.

👍 Pros

- Kitchen printer routing
- Course firing
- Affordable

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Integration options are limited

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Henry Russell 👑
Oct 17, 2024
★★☆☆☆

Expected more

Regret switching to Focus POS. The staff scheduling looked great but integration failures with third-party apps has made daily operations difficult.

👍 Pros

- Waitlist management
- Affordable

👎 Cons

- Slow transaction processing
- Integration failures with third-party apps
- Payment terminal disconnects

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Rachel Rivera 👑
Oct 4, 2024
★★★★★

Highly recommend Focus POS

Hands down the best POS for restaurant. We've tried Square and Toast before settling on Focus POS. Much better fit for our needs.

👍 Pros

- Real-time reporting
- Delivery integration
- Tableside ordering
- Guest profiles
- Good support

👎 Cons

- None so far

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Brenda Lewis 👑
Oct 4, 2024
★★★★★

Exceeded expectations

Our brewery does 200+ transactions daily. Focus POS never skips a beat. inventory tracking saves us hours every week.

👍 Pros

- Table management
- Tip management
- Reservation system
- Mobile ordering

👎 Cons

- None so far

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Eugene Hill 👑
Sep 20, 2024
★★★★★

Game changer for us

Third POS system we've tried. Finally found the right one with Focus POS. The split check feature alone was worth the switch.

👍 Pros

- Kitchen display system
- Menu customization
- Affordable

👎 Cons

- None so far

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Frances Russell 👑
Sep 20, 2024
★★★★☆

Does the job well

Happy with our purchase. Focus POS runs our brewery smoothly. The menu customization took some getting used to but works well now.

👍 Pros

- Kitchen printer routing
- Course firing
- Quick setup

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Receipt customization is basic

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Emily Rodriguez 👑
Sep 6, 2024
★★★★☆

Good value for money

Good system, good support. The table management is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Reservation system
- Inventory tracking
- Course firing

👎 Cons

- The learning curve was steep
- Offline mode is limited

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Stephanie Hill 👑
Aug 23, 2024
★★☆☆☆

Would not recommend

Can't recommend. We liked the staff scheduling demo but real-world performance is poor. credit card processing failures constantly.

👍 Pros

- Online ordering integration
- Happy hour pricing

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited
- Printer connectivity problems

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Ashley Graham 👑
Jul 25, 2024
★★★★☆

Does the job well

Great kitchen display system, decent tableside ordering. Support could be faster but they do resolve issues. Good value for a sports bar.

👍 Pros

- Mobile ordering
- Real-time reporting
- Tableside ordering
- Kitchen printer routing
- Good support

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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✓ Would recommend