📊 Rating Breakdown

5 stars
52
4 stars
60
3 stars
23
2 stars
11
1 stars
5

📝 User Reviews (151)

Rebecca Bennett 👑
Dec 8, 2024
★★★★☆

Solid choice overall

Solid POS system. table management is excellent, loyalty program could use some improvement. Still recommend for coffee shop.

👍 Pros

- Tip management
- Real-time reporting
- Good support

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Adam Young 👑
Dec 8, 2024
★★☆☆☆

Looking for alternatives

Can't recommend. We liked the kitchen display system demo but real-world performance is poor. slow transaction processing constantly.

👍 Pros

- Inventory tracking
- Quick setup

👎 Cons

- Receipt customization is basic
- Printer connectivity problems
- Slow transaction processing
- Integration failures with third-party apps
- Login issues for staff

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✓ Would recommend
Chris Hall 👑
Nov 12, 2024
★★★★☆

Mostly satisfied

Happy with our purchase. Focus POS runs our sports bar smoothly. The reservation system took some getting used to but works well now.

👍 Pros

- Tableside ordering
- Reliable
- Affordable

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Integration options are limited

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✓ Would recommend
Stephanie Hill 👑
Nov 12, 2024
★★★★☆

Does the job well

Overall very happy with Focus POS. The split check feature works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Menu customization
- Tip management
- Inventory tracking
- Course firing
- Quick setup

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

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✓ Would recommend
Nicole Adams ⭐
Oct 30, 2024
★★★★★

Outstanding product

Hands down the best POS for coffee shop. We've tried Square and Toast before settling on Focus POS. Much better fit for our needs.

👍 Pros

- Reservation system
- Inventory tracking
- Happy hour pricing

👎 Cons

- None so far

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✓ Would recommend
Kyle Thomas 👑
Oct 30, 2024
★★★★★

Finally found the right POS

Family coffee shop for 30 years. Focus POS modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Split check feature
- Waitlist management
- Good support
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Nathan Garcia 👑
Oct 17, 2024
★★★★★

Love this system

We run a busy bistro and Focus POS handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Table management
- Online ordering integration
- Menu customization
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Adam Young 👑
Oct 17, 2024
★★★★★

Highly recommend Focus POS

Quick service, reliable hardware, excellent happy hour pricing. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Kitchen display system
- Mobile ordering
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Nicole Carter 👑
Oct 17, 2024
★★★★☆

Good value for money

Upgraded from their older system. Big improvement in online ordering integration. Still working out some kinks with receipt customization is basic.

👍 Pros

- Table management
- Menu customization
- Tip management
- Staff scheduling
- Mobile ordering

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

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✓ Would recommend
Angela Reed 👑
Oct 17, 2024
★★★★☆

Reliable and functional

Good system, good support. The menu customization is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Reservation system
- Staff scheduling
- Modern interface
- Quick setup

👎 Cons

- Some features require add-ons
- The learning curve was steep

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✓ Would recommend