📊 Rating Breakdown

5 stars
52
4 stars
60
3 stars
23
2 stars
11
1 stars
5

📝 User Reviews (151)

Chris Wood 👑
2d ago
★★★★★

Game changer for us

Our accountant loves the reservation system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Table management
- Online ordering integration
- Loyalty program

👎 Cons

- None so far

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✓ Would recommend
Laura Davis 👑
2d ago
★★★★☆

Good value for money

Happy with our purchase. Focus POS runs our brewery smoothly. The tip management took some getting used to but works well now.

👍 Pros

- Mobile ordering
- Delivery integration
- Guest profiles

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Jessica Murphy 👑
2d ago
★★★★☆

Happy with Focus POS

Four months in and Focus POS is working well. Staff trained quickly on the staff scheduling. Wish integration options are limited was included.

👍 Pros

- Menu customization
- Modifier handling
- Waitlist management
- Easy to use
- Modern interface

👎 Cons

- The mobile app needs work
- Setup took longer than expected

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✓ Would recommend
Donna Ramos 👑
4d ago
★★★★☆

Does the job well

Four months in and Focus POS is working well. Staff trained quickly on the table management. Wish receipt customization is basic was included.

👍 Pros

- Happy hour pricing
- Guest profiles
- Affordable

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend
Tyler Morgan 👑
4d ago
★★☆☆☆

Looking for alternatives

Save yourself the trouble. Focus POS has potential but system crashes during peak hours and poor support make it not worth it.

👍 Pros

- Table management

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Customer support hours are limited
- Reports showing incorrect data
- Login issues for staff

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✓ Would recommend
Jonathan Taylor 👑
5d ago
★★★★★

Exceeded expectations

If you're on the fence about Focus POS, just do it. We were hesitant at first but the split check feature and course firing won us over.

👍 Pros

- Menu customization
- Tableside ordering
- Course firing
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Carlos Rodriguez ⭐
5d ago
★★★★★

Excellent POS system!

Our accountant loves the reservation system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Online ordering integration
- Staff scheduling
- Loyalty program
- Real-time reporting

👎 Cons

- None so far

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✓ Would recommend
David Kim ⭐
5d ago
★★★★☆

Recommended with caveats

Good POS for the price. inventory tracking is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Kitchen display system
- Menu customization
- Kitchen printer routing
- Easy to use

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Scott Adams 👑
1w ago
★★★★☆

Mostly satisfied

Good system, good support. The staff scheduling is what sold us. Would love to see better the learning curve was steep in future updates.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Guest profiles

👎 Cons

- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Eric Sanders 👑
1w ago
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Focus POS handles our pizzeria well. inventory tracking is a highlight.

👍 Pros

- Tip management
- Inventory tracking
- Happy hour pricing

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend