📊 Rating Breakdown

5 stars
39
4 stars
28
3 stars
8
2 stars
2
1 stars
2

📝 User Reviews (79)

Adam Scott 👑
Nov 12, 2024
★★★★★

Best decision for our business

Five stars because they earned it. Been with Fattmerchant for 3 years. Every update makes the system better.

👍 Pros

- Multi-location sync
- Layaway feature
- Stock alerts
- E-commerce integration
- Vendor management

👎 Cons

- None so far

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George Clark 👑
Sep 20, 2024
★★★☆☆

Room for improvement

Average POS system. Does the basics fine. customer tracking works well but payment terminal disconnects has been frustrating. Considering options.

👍 Pros

- Barcode scanning
- Commission tracking

👎 Cons

- The learning curve was steep
- Offline mode is limited

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Rachel Rivera 👑
Aug 23, 2024
★★★★★

Best decision for our business

Coming from an old-school register, Fattmerchant was a game changer. Easy setup, great training, and the stock alerts is fantastic.

👍 Pros

- Purchase orders
- Layaway feature
- Stock alerts

👎 Cons

- None so far

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Tyler King 👑
Aug 9, 2024
★★★★★

Outstanding product

Owner of jewelry store here. Fattmerchant has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Multi-location sync
- Returns processing

👎 Cons

- None so far

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Chris Johnson 👑
Aug 9, 2024
★★★★★

Exceeded expectations

If you're on the fence about Fattmerchant, just do it. We were hesitant at first but the layaway feature and vendor management won us over.

👍 Pros

- Employee management
- Gift card system
- Good support

👎 Cons

- None so far

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Ashley Sanders 👑
Jun 10, 2024
★★☆☆☆

Would not recommend

Regret switching to Fattmerchant. The barcode scanning looked great but integration failures with third-party apps has made daily operations difficult.

👍 Pros

- Employee management
- Good support
- Affordable

👎 Cons

- Hardware is a bit pricey
- System crashes during peak hours
- Credit card processing failures
- Integration failures with third-party apps

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Amanda Scott 👑
May 10, 2024
★★★★★

Finally found the right POS

Owner of sporting goods store here. Fattmerchant has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Discount scheduling
- Easy to use
- Reliable

👎 Cons

- None so far

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Susan Collins 👑
Apr 8, 2024
★★★★☆

Works great for us

Great stock alerts, decent e-commerce integration. Support could be faster but they do resolve issues. Good value for a convenience store.

👍 Pros

- Inventory management
- Gift card system
- Price labeling
- Quick setup

👎 Cons

- The mobile app needs work
- Some features require add-ons

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Sharon Richardson 👑
Apr 8, 2024
★★★★☆

Good value for money

Good POS for the price. barcode scanning is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Purchase orders
- Gift card system
- Good support
- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Integration options are limited

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Heather Kelly 👑
Mar 23, 2024
★★★★★

Finally found the right POS

Switched from Aloha to Fattmerchant last year. Best decision we made. employee management and price labeling have streamlined our entire operation.

👍 Pros

- Inventory management
- Barcode scanning
- Gift card system
- Easy to use

👎 Cons

- None so far

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✓ Would recommend