📊 Rating Breakdown

5 stars
39
4 stars
28
3 stars
8
2 stars
2
1 stars
2

📝 User Reviews (79)

Diana Lee 🌱
Mar 21, 2025
★★★★★

Exceeded expectations

Switched from Toast to Fattmerchant last year. Best decision we made. multi-location sync and vendor management have streamlined our entire operation.

👍 Pros

- Price labeling
- Commission tracking
- Affordable
- Quick setup

👎 Cons

- None so far

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Eric Sanders 👑
Mar 21, 2025
★★★★★

Perfect for our needs

We run a busy jewelry store and Fattmerchant handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Purchase orders
- Commission tracking
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Dennis Cook 👑
Mar 21, 2025
★★★★☆

Works great for us

Upgraded from their older system. Big improvement in returns processing. Still working out some kinks with setup took longer than expected.

👍 Pros

- Layaway feature
- Loyalty rewards
- Vendor management
- Matrix inventory

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Customer support hours are limited

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Rebecca Powell 👑
Feb 17, 2025
★★★★★

Outstanding product

Our accountant loves the layaway feature. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Multi-location sync
- Layaway feature
- Sales analytics
- Vendor management
- Discount scheduling

👎 Cons

- None so far

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Joyce Barnes 👑
Feb 17, 2025
★★★★★

Game changer for us

Coming from an old-school register, Fattmerchant was a game changer. Easy setup, great training, and the employee management is fantastic.

👍 Pros

- Barcode scanning
- Employee management
- Easy to use
- Good support
- Affordable

👎 Cons

- None so far

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Eugene Hill 👑
Feb 17, 2025
★★★★☆

Happy with Fattmerchant

Happy with our purchase. Fattmerchant runs our convenience store smoothly. The purchase orders took some getting used to but works well now.

👍 Pros

- Purchase orders
- Layaway feature
- E-commerce integration
- Matrix inventory

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Integration options are limited

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Angela Baker 👑
Feb 17, 2025
★★★★☆

Recommended with caveats

Happy with our purchase. Fattmerchant runs our thrift store smoothly. The multi-location sync took some getting used to but works well now.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Discount scheduling
- Reliable

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Some features require add-ons

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Carlos Rodriguez ⭐
Feb 5, 2025
★★★★★

Perfect for our needs

Our accountant loves the purchase orders. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Loyalty rewards
- Sales analytics
- Commission tracking
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Tom Jin 🌱
Dec 20, 2024
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in barcode scanning. Still working out some kinks with setup took longer than expected.

👍 Pros

- Multi-location sync
- Employee management
- Sales analytics
- Discount scheduling

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend
Diane Adams 👑
Dec 8, 2024
★★★★☆

Solid choice overall

Good system, good support. The gift card system is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Barcode scanning
- Customer tracking
- Employee management
- Time clock
- Easy to use

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend