📊 Rating Breakdown

5 stars
39
4 stars
28
3 stars
8
2 stars
2
1 stars
2

📝 User Reviews (79)

Dennis Perry 👑
Jul 25, 2025
★★★☆☆

Room for improvement

Three stars because it's neither great nor terrible. Fattmerchant handles transactions fine but inventory sync issues between locations is a real problem.

👍 Pros

- Barcode scanning
- Returns processing
- Sales analytics

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Integration options are limited

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Diana Lee 🌱
Jul 17, 2025
★★★★★

Finally found the right POS

Switched from Clover to Fattmerchant last year. Best decision we made. stock alerts and sales analytics have streamlined our entire operation.

👍 Pros

- Employee management
- E-commerce integration
- Sales analytics

👎 Cons

- None so far

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Heather Brooks 👑
Jun 23, 2025
★★★★☆

Good value for money

Great gift card system, decent matrix inventory. Support could be faster but they do resolve issues. Good value for a convenience store.

👍 Pros

- Employee management
- Returns processing
- E-commerce integration
- Vendor management

👎 Cons

- Hardware is a bit pricey

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Helen Stewart 👑
May 19, 2025
★★★★★

Excellent POS system!

Switched from Toast to Fattmerchant last year. Best decision we made. purchase orders and loyalty rewards have streamlined our entire operation.

👍 Pros

- Layaway feature
- E-commerce integration
- Customer database
- Time clock
- Discount scheduling

👎 Cons

- None so far

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Helen Stewart 👑
May 19, 2025
★★★★★

Worth every penny

Family hardware store for 30 years. Fattmerchant modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Barcode scanning
- Multi-location sync
- E-commerce integration
- Good support
- Affordable

👎 Cons

- None so far

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James Mitchell 👑
May 1, 2025
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, Fattmerchant handles our sporting goods store well. layaway feature is a highlight.

👍 Pros

- Customer tracking
- Employee management
- Price labeling
- Time clock
- Easy to use

👎 Cons

- Setup took longer than expected
- Offline mode is limited

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James Wilson ⭐
Apr 21, 2025
★★★★★

Highly recommend Fattmerchant

Hands down the best POS for grocery store. We've tried Square and Toast before settling on Fattmerchant. Much better fit for our needs.

👍 Pros

- E-commerce integration
- Vendor management
- Time clock
- Good support

👎 Cons

- None so far

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Rebecca Foster 👑
Apr 21, 2025
★★★★☆

Solid choice overall

Great multi-location sync, decent time clock. Support could be faster but they do resolve issues. Good value for a pet store.

👍 Pros

- Multi-location sync
- Commission tracking
- Customer database
- Discount scheduling
- Modern interface

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Integration options are limited

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James Park 👑
Apr 11, 2025
★☆☆☆☆

Terrible experience

Do not buy. slow transaction processing crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Employee management

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Inventory sync issues between locations
- Integration failures with third-party apps
- Login issues for staff

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Margaret Rivera 👑
Apr 1, 2025
★★★★★

Exceeded expectations

Five stars because they earned it. Been with Fattmerchant for 1 years. Every update makes the system better.

👍 Pros

- Inventory management
- Purchase orders
- E-commerce integration
- Loyalty rewards

👎 Cons

- None so far

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✓ Would recommend