📊 Rating Breakdown

5 stars
39
4 stars
28
3 stars
8
2 stars
2
1 stars
2

📝 User Reviews (79)

Stephanie Hill 👑
Sep 4, 2025
★★★★★

Love this system

Family jewelry store for 30 years. Fattmerchant modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Sales analytics
- Quick setup

👎 Cons

- None so far

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Sandra Cooper 👑
Aug 28, 2025
★★★★★

Excellent POS system!

If you're on the fence about Fattmerchant, just do it. We were hesitant at first but the multi-location sync and discount scheduling won us over.

👍 Pros

- Inventory management
- Discount scheduling
- Affordable

👎 Cons

- None so far

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Diane Green 👑
Aug 28, 2025
★★★★☆

Mostly satisfied

Does what it promises. The customer tracking is particularly useful for our liquor store. Minor gripes but overall satisfied.

👍 Pros

- Inventory management
- Employee management
- Discount scheduling
- Affordable
- Quick setup

👎 Cons

- Some features require add-ons

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✓ Would recommend
James Wilson ⭐
Aug 22, 2025
★★★★★

Game changer for us

Five stars because they earned it. Been with Fattmerchant for 3 years. Every update makes the system better.

👍 Pros

- Customer database
- Time clock
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend
Steve Hall 👑
Aug 15, 2025
★★★★★

Love this system

The inventory management feature alone pays for itself. Add in loyalty rewards and it's a no-brainer for any pet store.

👍 Pros

- Inventory management
- Gift card system
- Layaway feature
- Modern interface
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Jennifer Young 👑
Aug 15, 2025
★★★★☆

Recommended with caveats

Four months in and Fattmerchant is working well. Staff trained quickly on the purchase orders. Wish hardware is a bit pricey was included.

👍 Pros

- Sales analytics
- Time clock
- Affordable

👎 Cons

- Offline mode is limited

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Susan Collins 👑
Aug 15, 2025
★★★☆☆

Average experience

It works, but that's about it. customer tracking is decent. We expected more from discount scheduling based on the demos.

👍 Pros

- Modern interface

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Receipt customization is basic

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Brenda Walker 👑
Aug 8, 2025
★★★★☆

Does the job well

We've been on Fattmerchant for 7 months. Does everything we need. layaway feature is great, wish the the learning curve was steep was better.

👍 Pros

- Customer tracking
- Returns processing
- Customer database
- Matrix inventory

👎 Cons

- Some features require add-ons

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Jack Hall 👑
Aug 8, 2025
★★★★☆

Good value for money

Solid POS system. inventory management is excellent, discount scheduling could use some improvement. Still recommend for gift shop.

👍 Pros

- Layaway feature
- Vendor management
- Affordable

👎 Cons

- Customer support hours are limited
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Margaret Davis 👑
Jul 25, 2025
★★★★☆

Recommended with caveats

Great multi-location sync, decent price labeling. Support could be faster but they do resolve issues. Good value for a convenience store.

👍 Pros

- Inventory management
- E-commerce integration
- Discount scheduling

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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✓ Would recommend