📊 Rating Breakdown

5 stars
46
4 stars
32
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (92)

Angela Long 👑
Sep 20, 2024
★★★★☆

Happy with ERPLY

Does what it promises. The returns processing is particularly useful for our bookstore. Minor gripes but overall satisfied.

👍 Pros

- Returns processing
- Matrix inventory
- Reliable

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

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Melissa Walker 👑
Sep 20, 2024
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but barcode scanning and loyalty rewards work exactly as advertised.

👍 Pros

- Inventory management
- Sales analytics
- Discount scheduling
- Easy to use

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Customer support hours are limited

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Aaron Wood 👑
Sep 6, 2024
★★★★☆

Works great for us

Reliable and straightforward. Not the flashiest POS but multi-location sync and commission tracking work exactly as advertised.

👍 Pros

- Inventory management
- Employee management
- Sales analytics
- Discount scheduling

👎 Cons

- Some features require add-ons
- Receipt customization is basic

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Lisa Nguyen ⭐
Sep 6, 2024
★★★★☆

Great system with minor issues

Good system, good support. The inventory management is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Commission tracking
- Easy to use
- Reliable
- Affordable
- Modern interface

👎 Cons

- Some features require add-ons
- Integration options are limited

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Stephanie Hill 👑
Aug 9, 2024
★★★★★

Perfect for our needs

The customer tracking feature alone pays for itself. Add in price labeling and it's a no-brainer for any thrift store.

👍 Pros

- Employee management
- Layaway feature
- Price labeling

👎 Cons

- None so far

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Carlos Murphy 👑
Aug 9, 2024
★★★★☆

Recommended with caveats

Happy with our purchase. ERPLY runs our sporting goods store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Customer tracking
- Employee management
- Layaway feature
- E-commerce integration
- Matrix inventory

👎 Cons

- Some features require add-ons
- Offline mode is limited

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Karen Lewis 👑
Aug 9, 2024
★★★☆☆

Room for improvement

Average POS system. Does the basics fine. customer tracking works well but credit card processing failures has been frustrating. Considering options.

👍 Pros

- Loyalty rewards
- Price labeling

👎 Cons

- Integration options are limited

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David Wright 👑
Jul 25, 2024
★★★★★

Best decision for our business

Coming from an old-school register, ERPLY was a game changer. Easy setup, great training, and the purchase orders is fantastic.

👍 Pros

- Multi-location sync
- Gift card system
- Layaway feature
- Time clock

👎 Cons

- None so far

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Raymond Sullivan 👑
Jun 25, 2024
★★★☆☆

It's okay

It works, but that's about it. returns processing is decent. We expected more from time clock based on the demos.

👍 Pros

- Multi-location sync
- Sales analytics

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Customer support hours are limited

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Frank Price 👑
Jun 10, 2024
★★☆☆☆

Would not recommend

Looking to switch away from ERPLY. payment terminal disconnects happens weekly. customer tracking is okay but not worth the hassle.

👍 Pros

- Purchase orders
- Time clock

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Receipt customization is basic
- Reports showing incorrect data

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✓ Would recommend