📊 Rating Breakdown

5 stars
63
4 stars
72
3 stars
27
2 stars
13
1 stars
5

📝 User Reviews (180)

Donna Zhang 👑
Jul 2, 2025
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but purchase orders and vendor management work exactly as advertised.

👍 Pros

- Customer tracking
- Loyalty rewards
- Vendor management
- Price labeling
- Good support

👎 Cons

- Customer support hours are limited

Was this helpful?
✓ Would recommend
Eric Sanders 👑
Jun 23, 2025
★★★★★

Exceeded expectations

Implemented Epos Now across all 8 locations. Consistent performance and the layaway feature makes multi-store management easy.

👍 Pros

- Barcode scanning
- Multi-location sync
- Sales analytics
- Time clock

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Rebecca Powell 👑
Jun 23, 2025
★★★☆☆

It's okay

Three stars because it's neither great nor terrible. Epos Now handles transactions fine but slow transaction processing is a real problem.

👍 Pros

- Discount scheduling
- Quick setup

👎 Cons

- The mobile app needs work
- Offline mode is limited

Was this helpful?
✓ Would recommend
Eric White 👑
Jun 23, 2025
★★★☆☆

Mixed feelings

Three stars because it's neither great nor terrible. Epos Now handles transactions fine but data loss after updates is a real problem.

👍 Pros

- Stock alerts
- Loyalty rewards

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

Was this helpful?
✓ Would recommend
Michelle Reed 👑
Jun 15, 2025
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Epos Now handles our jewelry store well. purchase orders is a highlight.

👍 Pros

- Employee management
- Sales analytics
- Price labeling
- Commission tracking
- Modern interface

👎 Cons

- Offline mode is limited

Was this helpful?
✓ Would recommend
Carlos Hughes 👑
Jun 15, 2025
★★★☆☆

Has potential

Decent system with some frustrating limitations. gift card system is good. data loss after updates makes me hesitant to fully recommend.

👍 Pros

- Employee management
- Good support

👎 Cons

- The mobile app needs work
- Setup took longer than expected

Was this helpful?
✓ Would recommend
Robert Garcia 👑
Jun 15, 2025
★★☆☆☆

Would not recommend

Looking to switch away from Epos Now. login issues for staff happens weekly. purchase orders is okay but not worth the hassle.

👍 Pros

- Purchase orders
- Affordable

👎 Cons

- Customer support hours are limited
- Integration options are limited
- System crashes during peak hours
- Login issues for staff

Was this helpful?
✓ Would recommend
Steve Park ⭐
Jun 6, 2025
★★★★☆

Great system with minor issues

Happy with our purchase. Epos Now runs our liquor store smoothly. The stock alerts took some getting used to but works well now.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Good support

👎 Cons

- Some features require add-ons
- Integration options are limited

Was this helpful?
✓ Would recommend
Harold Reed 👑
Jun 6, 2025
★☆☆☆☆

Don't make our mistake

Terrible experience. System down more than it's up. reports showing incorrect data is apparently a known issue they won't fix.

👍 Pros

- Barcode scanning
- Returns processing

👎 Cons

- Inventory sync issues between locations
- Reports showing incorrect data
- Slow transaction processing

Was this helpful?
✓ Would recommend
Paul Murphy 👑
May 28, 2025
★★★★★

Best decision for our business

The employee management feature alone pays for itself. Add in discount scheduling and it's a no-brainer for any sporting goods store.

👍 Pros

- Inventory management
- Multi-location sync
- Purchase orders
- Commission tracking
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend