📊 Rating Breakdown

5 stars
63
4 stars
72
3 stars
27
2 stars
13
1 stars
5

📝 User Reviews (180)

Elizabeth Green 👑
Oct 11, 2025
★★★★★

Game changer for us

Our bookstore does 200+ transactions daily. Epos Now never skips a beat. gift card system saves us hours every week.

👍 Pros

- Customer tracking
- Gift card system
- Discount scheduling
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Dennis Davis 👑
Oct 11, 2025
★★★★☆

Good value for money

We've been on Epos Now for 23 months. Does everything we need. gift card system is great, wish the hardware is a bit pricey was better.

👍 Pros

- Inventory management
- Barcode scanning
- Returns processing
- Loyalty rewards
- Vendor management

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Catherine Alexander 👑
Oct 2, 2025
★★★★★

Perfect for our needs

Third POS system we've tried. Finally found the right one with Epos Now. The multi-location sync alone was worth the switch.

👍 Pros

- Returns processing
- Customer database
- Reliable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Heather Stewart 👑
Sep 26, 2025
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. layaway feature works well but login issues for staff has been frustrating. Considering options.

👍 Pros

- Good support

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Receipt customization is basic

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✓ Would recommend
Nicole Nelson 👑
Sep 15, 2025
★★★★☆

Solid choice overall

We've been on Epos Now for 22 months. Does everything we need. layaway feature is great, wish the offline mode is limited was better.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Discount scheduling
- Modern interface

👎 Cons

- The mobile app needs work

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✓ Would recommend
Elizabeth Mitchell 👑
Sep 10, 2025
★★★★★

Outstanding product

Owner of hardware store here. Epos Now has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Employee management
- Sales analytics
- Customer database
- Good support

👎 Cons

- None so far

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Paul Mitchell ⭐
Sep 10, 2025
★★★★★

Outstanding product

Quick service, reliable hardware, excellent purchase orders. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Returns processing
- E-commerce integration
- Sales analytics
- Reliable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Emily Zhang ⭐
Sep 10, 2025
★☆☆☆☆

Worst POS ever

Avoid Epos Now. login issues for staff from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Gift card system
- Vendor management
- Customer database

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Offline mode is limited
- Receipt customization is basic
- Credit card processing failures

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✓ Would recommend
Amanda Scott 👑
Sep 4, 2025
★★★★★

Finally found the right POS

If you're on the fence about Epos Now, just do it. We were hesitant at first but the layaway feature and matrix inventory won us over.

👍 Pros

- Purchase orders
- E-commerce integration
- Good support
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Tiffany Wright 👑
Sep 4, 2025
★★★★★

Finally found the right POS

Our accountant loves the customer tracking. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Returns processing
- Loyalty rewards
- Matrix inventory
- Time clock

👎 Cons

- None so far

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✓ Would recommend