📊 Rating Breakdown

5 stars
63
4 stars
72
3 stars
27
2 stars
13
1 stars
5

📝 User Reviews (180)

Diane Anderson 👑
Apr 6, 2023
★★★★★

Outstanding product

Implemented Epos Now across all 5 locations. Consistent performance and the layaway feature makes multi-store management easy.

👍 Pros

- Customer tracking
- Multi-location sync
- Price labeling
- Commission tracking
- Time clock

👎 Cons

- None so far

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Jerry Green 👑
Apr 6, 2023
★★☆☆☆

Frustrating experience

Disappointing experience with Epos Now. The returns processing rarely works as advertised. reports showing incorrect data has cost us customers.

👍 Pros

- Quick setup

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Slow transaction processing

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Donna Zhang 👑
Mar 16, 2023
★★★★☆

Reliable and functional

Four months in and Epos Now is working well. Staff trained quickly on the gift card system. Wish offline mode is limited was included.

👍 Pros

- Purchase orders
- Price labeling
- Time clock
- Reliable

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Offline mode is limited

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Stephanie Hill 👑
Mar 16, 2023
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, Epos Now handles our clothing store well. inventory management is a highlight.

👍 Pros

- Multi-location sync
- Employee management
- Commission tracking
- Matrix inventory

👎 Cons

- The learning curve was steep

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Robert Garcia 👑
Feb 23, 2023
★★★★★

Game changer for us

Family pet store for 30 years. Epos Now modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Returns processing
- Discount scheduling
- Quick setup

👎 Cons

- None so far

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Frank Wood 👑
Feb 2, 2023
★★★★★

Game changer for us

We run a busy bookstore and Epos Now handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Returns processing
- Stock alerts
- Affordable

👎 Cons

- None so far

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Nicole Adams ⭐
Feb 2, 2023
★★★★☆

Recommended with caveats

Solid POS system. inventory management is excellent, price labeling could use some improvement. Still recommend for pet store.

👍 Pros

- Purchase orders
- Loyalty rewards
- Sales analytics
- Commission tracking
- Time clock

👎 Cons

- Reporting could be more detailed

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Jerry Davis 👑
Jan 12, 2023
★★★☆☆

Room for improvement

We use Epos Now for our boutique. stock alerts is useful. However, payment terminal disconnects has caused headaches. Looking at alternatives.

👍 Pros

- Barcode scanning
- Affordable

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Offline mode is limited

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Jason Nguyen 👑
Dec 21, 2022
★★★★☆

Recommended with caveats

Does what it promises. The purchase orders is particularly useful for our grocery store. Minor gripes but overall satisfied.

👍 Pros

- Multi-location sync
- Layaway feature
- Returns processing
- Stock alerts
- Matrix inventory

👎 Cons

- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Raymond Henderson 👑
Nov 29, 2022
★★★★☆

Does the job well

Good system, good support. The employee management is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Multi-location sync
- Employee management
- Commission tracking
- Discount scheduling
- Reliable

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend