📊 Rating Breakdown

5 stars
63
4 stars
72
3 stars
27
2 stars
13
1 stars
5

📝 User Reviews (180)

Amy Simmons 👑
Aug 4, 2023
★★★★☆

Good POS, room to improve

Four stars because there's always room for improvement. That said, Epos Now handles our bookstore well. returns processing is a highlight.

👍 Pros

- Barcode scanning
- Customer tracking
- Gift card system
- Good support
- Affordable

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Receipt customization is basic

Stephanie Hill 👑
Aug 4, 2023
★★☆☆☆

Disappointed

Save yourself the trouble. Epos Now has potential but login issues for staff and poor support make it not worth it.

👍 Pros

- Reliable

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Receipt customization is basic
- Reports showing incorrect data
- Payment terminal disconnects

Marcus Cooper 👑
Aug 4, 2023
★★☆☆☆

Frustrating experience

Disappointing experience with Epos Now. The multi-location sync rarely works as advertised. data loss after updates has cost us customers.

👍 Pros

- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Some features require add-ons
- The learning curve was steep
- Reports showing incorrect data

Susan Taylor 👑
Jul 15, 2023
★★★☆☆

Room for improvement

Functional but underwhelming. purchase orders sold us on Epos Now but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Purchase orders
- Easy to use
- Good support

👎 Cons

- Offline mode is limited

Diane Green 👑
Jun 26, 2023
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent stock alerts. What more could you ask for? Been a customer for 1 years.

👍 Pros

- E-commerce integration
- Loyalty rewards
- Matrix inventory

👎 Cons

- None so far

Susan Collins 👑
Jun 26, 2023
★★★★☆

Works great for us

Does what it promises. The inventory management is particularly useful for our bookstore. Minor gripes but overall satisfied.

👍 Pros

- Customer tracking
- Multi-location sync
- Stock alerts
- Good support

👎 Cons

- Some features require add-ons

Chris Johnson 👑
Jun 6, 2023
★★★★★

Finally found the right POS

Been using Epos Now for 8 months now and couldn't be happier. The stock alerts is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Commission tracking
- Matrix inventory
- Affordable
- Modern interface

👎 Cons

- None so far

Eugene Hill 👑
Apr 26, 2023
★★★★★

Exceeded expectations

Owner of clothing store here. Epos Now has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Layaway feature
- Loyalty rewards
- Sales analytics
- Reliable

👎 Cons

- None so far

David Wright 👑
Apr 26, 2023
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but barcode scanning and price labeling work exactly as advertised.

👍 Pros

- Barcode scanning
- Returns processing
- Price labeling
- Matrix inventory
- Time clock

👎 Cons

- The mobile app needs work

Adam Flores 👑
Apr 26, 2023
★★★★☆

Mostly satisfied

Good POS for the price. stock alerts is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Barcode scanning
- Returns processing
- Good support
- Affordable

👎 Cons

- Setup took longer than expected
- Customer support hours are limited