📊 Rating Breakdown

5 stars
63
4 stars
72
3 stars
27
2 stars
13
1 stars
5

📝 User Reviews (180)

Elizabeth Mitchell 👑
Dec 11, 2023
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent stock alerts. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Customer tracking
- Purchase orders
- Gift card system
- Customer database

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Carlos Jenkins 👑
Dec 11, 2023
★★★☆☆

Has potential

Three stars because it's neither great nor terrible. Epos Now handles transactions fine but credit card processing failures is a real problem.

👍 Pros

- Loyalty rewards

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Justin Young 👑
Nov 23, 2023
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with Epos Now. The employee management alone was worth the switch.

👍 Pros

- Customer tracking
- Gift card system
- Loyalty rewards
- Customer database
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Paul Mitchell ⭐
Nov 23, 2023
★★★★☆

Happy with Epos Now

Four stars because there's always room for improvement. That said, Epos Now handles our thrift store well. barcode scanning is a highlight.

👍 Pros

- Customer tracking
- E-commerce integration
- Easy to use

👎 Cons

- Offline mode is limited

Was this helpful?
✓ Would recommend
Raymond Chen 👑
Oct 18, 2023
★★★★★

Outstanding product

Implemented Epos Now across all 5 locations. Consistent performance and the layaway feature makes multi-store management easy.

👍 Pros

- Barcode scanning
- Purchase orders
- Gift card system
- Easy to use
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Frances Chen 👑
Oct 18, 2023
★★☆☆☆

Expected more

Regret switching to Epos Now. The inventory management looked great but data loss after updates has made daily operations difficult.

👍 Pros

- E-commerce integration
- Time clock

👎 Cons

- Offline mode is limited
- Integration options are limited
- Integration failures with third-party apps

Was this helpful?
✓ Would recommend
Joyce Davis 👑
Sep 29, 2023
★★★★★

Worth every penny

Been using Epos Now for 23 months now and couldn't be happier. The customer tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Purchase orders
- E-commerce integration
- Commission tracking
- Customer database

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Luis Zhang 👑
Sep 29, 2023
★★★★☆

Reliable and functional

Great multi-location sync, decent e-commerce integration. Support could be faster but they do resolve issues. Good value for a liquor store.

👍 Pros

- Inventory management
- Barcode scanning
- Multi-location sync
- Purchase orders
- Reliable

👎 Cons

- Integration options are limited

Was this helpful?
✓ Would recommend
Raymond Ward 👑
Aug 4, 2023
★★★★★

Outstanding product

The purchase orders feature alone pays for itself. Add in discount scheduling and it's a no-brainer for any toy store.

👍 Pros

- Gift card system
- Price labeling
- Customer database
- Time clock

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Sharon Richardson 👑
Aug 4, 2023
★★★★★

Perfect for our needs

Coming from an old-school register, Epos Now was a game changer. Easy setup, great training, and the employee management is fantastic.

👍 Pros

- Customer tracking
- Employee management
- Layaway feature
- Loyalty rewards
- Price labeling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend