📊 Rating Breakdown

5 stars
63
4 stars
72
3 stars
27
2 stars
13
1 stars
5

📝 User Reviews (180)

Tiffany Adams 👑
May 10, 2024
★★★★★

Worth every penny

Coming from an old-school register, Epos Now was a game changer. Easy setup, great training, and the multi-location sync is fantastic.

👍 Pros

- Employee management
- Matrix inventory
- Easy to use

👎 Cons

- None so far

Dennis Cook 👑
May 10, 2024
★★★☆☆

Some pros, some cons

Mixed feelings about Epos Now. The gift card system is great but we've had issues with payment terminal disconnects. Support helped eventually.

👍 Pros

- Easy to use

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons

Adam Scott 👑
May 10, 2024
★★☆☆☆

Would not recommend

Regret switching to Epos Now. The gift card system looked great but reports showing incorrect data has made daily operations difficult.

👍 Pros

- Barcode scanning
- Multi-location sync
- Layaway feature

👎 Cons

- Hardware is a bit pricey
- Printer connectivity problems
- Slow transaction processing
- Login issues for staff

Kimberly Watson 👑
Apr 24, 2024
★★★★★

Best decision for our business

Family jewelry store for 30 years. Epos Now modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Returns processing
- E-commerce integration
- Price labeling
- Time clock

👎 Cons

- None so far

Margaret Kim 👑
Apr 24, 2024
★★★★★

Finally found the right POS

Third POS system we've tried. Finally found the right one with Epos Now. The layaway feature alone was worth the switch.

👍 Pros

- Sales analytics
- Commission tracking
- Good support
- Affordable

👎 Cons

- None so far

Amy Kim 👑
Apr 24, 2024
★★★★☆

Solid choice overall

Great gift card system, decent customer database. Support could be faster but they do resolve issues. Good value for a thrift store.

👍 Pros

- Layaway feature
- Vendor management
- Good support

👎 Cons

- Customer support hours are limited
- Receipt customization is basic
- Integration options are limited

Rebecca Rogers 👑
Apr 24, 2024
★★★☆☆

Room for improvement

Mixed feelings about Epos Now. The layaway feature is great but we've had issues with slow transaction processing. Support helped eventually.

👍 Pros

- Customer tracking
- Layaway feature
- Easy to use

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

Karen Johnson 👑
Apr 8, 2024
★★★★★

Love this system

We run a busy hardware store and Epos Now handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Barcode scanning
- Customer tracking
- Layaway feature
- Sales analytics
- Good support

👎 Cons

- None so far

Frank Walker 👑
Apr 8, 2024
★★★★★

Finally found the right POS

Owner of retail store here. Epos Now has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Multi-location sync
- Purchase orders
- Commission tracking
- Quick setup

👎 Cons

- None so far

Harold Mitchell 👑
Mar 23, 2024
★★★★★

Excellent POS system!

Implemented Epos Now across all 5 locations. Consistent performance and the gift card system makes multi-store management easy.

👍 Pros

- Customer tracking
- Gift card system
- Layaway feature
- Returns processing

👎 Cons

- None so far