📊 Rating Breakdown

5 stars
63
4 stars
72
3 stars
27
2 stars
13
1 stars
5

📝 User Reviews (180)

Frank Price 👑
Mar 11, 2025
★★★★★

Worth every penny

Family convenience store for 30 years. Epos Now modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Customer tracking
- Gift card system
- Time clock
- Affordable

👎 Cons

- None so far

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Diane Anderson 👑
Mar 11, 2025
★★★★☆

Solid choice overall

Good system, good support. The employee management is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Barcode scanning
- E-commerce integration
- Vendor management
- Customer database
- Easy to use

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Integration options are limited

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Nicole Adams ⭐
Mar 11, 2025
★★★★☆

Mostly satisfied

We've been on Epos Now for 5 months. Does everything we need. employee management is great, wish the receipt customization is basic was better.

👍 Pros

- Inventory management
- Multi-location sync
- Gift card system
- Customer database
- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Some features require add-ons

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Raymond White 👑
Feb 28, 2025
★★★☆☆

It's okay

It works, but that's about it. layaway feature is decent. We expected more from customer database based on the demos.

👍 Pros

- Stock alerts

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Receipt customization is basic

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Steve Park ⭐
Feb 17, 2025
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent returns processing. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Barcode scanning
- Customer tracking
- E-commerce integration
- Commission tracking
- Discount scheduling

👎 Cons

- None so far

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Brenda Johnson 👑
Feb 5, 2025
★★★☆☆

Has potential

Three stars because it's neither great nor terrible. Epos Now handles transactions fine but inventory sync issues between locations is a real problem.

👍 Pros

- Customer tracking

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Integration options are limited

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Chris Green 👑
Jan 13, 2025
★★★★★

Highly recommend Epos Now

The employee management feature alone pays for itself. Add in sales analytics and it's a no-brainer for any gift shop.

👍 Pros

- Barcode scanning
- Customer tracking
- Multi-location sync
- Returns processing
- Modern interface

👎 Cons

- None so far

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Tiffany Wright 👑
Jan 13, 2025
★★★★☆

Happy with Epos Now

Reliable and straightforward. Not the flashiest POS but layaway feature and matrix inventory work exactly as advertised.

👍 Pros

- Loyalty rewards
- Vendor management
- Matrix inventory

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Receipt customization is basic

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Susan Moore 👑
Jan 13, 2025
★☆☆☆☆

Don't make our mistake

One star is generous. login issues for staff every single day. Going back to our old system.

👍 Pros

- Purchase orders
- Discount scheduling

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Reports showing incorrect data
- Login issues for staff

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Ashley Graham 👑
Jan 1, 2025
★★★★☆

Happy with Epos Now

Great purchase orders, decent e-commerce integration. Support could be faster but they do resolve issues. Good value for a grocery store.

👍 Pros

- Customer database
- Matrix inventory
- Good support

👎 Cons

- The learning curve was steep
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend