📊 Rating Breakdown

5 stars
63
4 stars
72
3 stars
27
2 stars
13
1 stars
5

📝 User Reviews (180)

Ann Zhang 👑
2d ago
★★★★★

Excellent POS system!

Implemented Epos Now across all 6 locations. Consistent performance and the customer tracking makes multi-store management easy.

👍 Pros

- Barcode scanning
- Customer tracking
- Layaway feature
- Discount scheduling
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Diana Carter 👑
2d ago
★★★★☆

Reliable and functional

Good system, good support. The multi-location sync is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Multi-location sync
- Customer database
- Quick setup

👎 Cons

- Offline mode is limited

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✓ Would recommend
Chris Hall 👑
2d ago
★★★★☆

Works great for us

Reliable and straightforward. Not the flashiest POS but purchase orders and vendor management work exactly as advertised.

👍 Pros

- Loyalty rewards
- Sales analytics
- Price labeling

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Samantha Perry 👑
2d ago
★★★★☆

Good POS, room to improve

Great inventory management, decent customer database. Support could be faster but they do resolve issues. Good value for a gift shop.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Commission tracking
- Affordable

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Integration options are limited

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✓ Would recommend
George Ramos 👑
2d ago
★★★☆☆

It's okay

It works, but that's about it. multi-location sync is decent. We expected more from commission tracking based on the demos.

👍 Pros

- Loyalty rewards
- Reliable
- Affordable

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Scott Patterson 👑
3d ago
★★★★☆

Recommended with caveats

Great purchase orders, decent discount scheduling. Support could be faster but they do resolve issues. Good value for a toy store.

👍 Pros

- Purchase orders
- Vendor management
- Customer database
- Affordable
- Modern interface

👎 Cons

- Offline mode is limited

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✓ Would recommend
Tom Barnes 👑
3d ago
★★★★☆

Great system with minor issues

Four months in and Epos Now is working well. Staff trained quickly on the purchase orders. Wish reporting could be more detailed was included.

👍 Pros

- Commission tracking
- Matrix inventory
- Time clock

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Integration options are limited

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✓ Would recommend
Rachel Green 🌱
3d ago
★★★☆☆

Has potential

Average POS system. Does the basics fine. multi-location sync works well but integration failures with third-party apps has been frustrating. Considering options.

👍 Pros

- Affordable

👎 Cons

- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Elizabeth Mitchell 👑
3d ago
★★★☆☆

Decent but frustrating

We use Epos Now for our grocery store. layaway feature is useful. However, login issues for staff has caused headaches. Looking at alternatives.

👍 Pros

- Time clock

👎 Cons

- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Lisa Nguyen ⭐
3d ago
★★☆☆☆

Frustrating experience

Can't recommend. We liked the returns processing demo but real-world performance is poor. reports showing incorrect data constantly.

👍 Pros

- Multi-location sync

👎 Cons

- The mobile app needs work
- Receipt customization is basic
- Reports showing incorrect data
- Data loss after updates

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✓ Would recommend