📊 Rating Breakdown

5 stars
31
4 stars
21
3 stars
6
2 stars
2
1 stars
1

📝 User Reviews (61)

Joyce Chen 👑
Jan 13, 2025
★★★★☆

Mostly satisfied

We've been on DoorDash Storefront for 21 months. Does everything we need. inventory tracking is great, wish the hardware is a bit pricey was better.

👍 Pros

- Kitchen display system
- Mobile ordering
- Waitlist management
- Modern interface

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Robert Garcia 👑
Jan 13, 2025
★★★☆☆

It's okay

Decent system with some frustrating limitations. happy hour pricing is good. system crashes during peak hours makes me hesitant to fully recommend.

👍 Pros

- Real-time reporting
- Modifier handling
- Affordable

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Kimberly Anderson 👑
Dec 20, 2024
★★☆☆☆

Expected more

Save yourself the trouble. DoorDash Storefront has potential but data loss after updates and poor support make it not worth it.

👍 Pros

- Delivery integration
- Kitchen printer routing

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Printer connectivity problems
- Data loss after updates
- Payment terminal disconnects

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✓ Would recommend
Diane Adams 👑
Dec 8, 2024
★★★★☆

Mostly satisfied

Overall very happy with DoorDash Storefront. The staff scheduling works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Kitchen display system
- Reservation system
- Tableside ordering
- Kitchen printer routing
- Good support

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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✓ Would recommend
Frank Wood 👑
Dec 8, 2024
★★★☆☆

Not bad, not great

We use DoorDash Storefront for our fine dining establishment. staff scheduling is useful. However, printer connectivity problems has caused headaches. Looking at alternatives.

👍 Pros

- Tip management
- Reservation system

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Integration options are limited

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Sharon Walker 👑
Nov 25, 2024
★★★★★

Outstanding product

If you're on the fence about DoorDash Storefront, just do it. We were hesitant at first but the table management and tableside ordering won us over.

👍 Pros

- Split check feature
- Happy hour pricing
- Kitchen printer routing
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Brittany Moore 👑
Nov 12, 2024
★★★★☆

Solid choice overall

Good system, good support. The menu customization is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Online ordering integration
- Real-time reporting
- Delivery integration
- Guest profiles
- Modern interface

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Offline mode is limited

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Maria Santos ⭐
Oct 4, 2024
★★★★★

Game changer for us

Our accountant loves the happy hour pricing. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Tip management
- Good support
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Rachel Green 🌱
Sep 6, 2024
★★★★☆

Recommended with caveats

Does what it promises. The menu customization is particularly useful for our bakery. Minor gripes but overall satisfied.

👍 Pros

- Inventory tracking
- Staff scheduling
- Happy hour pricing
- Course firing

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Offline mode is limited

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✓ Would recommend
Joyce Ross 👑
Jul 25, 2024
★★★★★

Best decision for our business

The kitchen display system feature alone pays for itself. Add in kitchen printer routing and it's a no-brainer for any sports bar.

👍 Pros

- Loyalty program
- Waitlist management
- Easy to use
- Quick setup

👎 Cons

- None so far

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✓ Would recommend