📊 Rating Breakdown

5 stars
15
4 stars
16
3 stars
6
2 stars
3
1 stars
1

📝 User Reviews (41)

Jennifer Carter 👑
Mar 23, 2024
★★★★★

Best decision for our business

Switched from Toast to Deputy last year. Best decision we made. customer tracking and price labeling have streamlined our entire operation.

👍 Pros

- Multi-location sync
- Purchase orders
- Stock alerts
- Price labeling
- Quick setup

👎 Cons

- None so far

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Jerry Davis 👑
Jan 15, 2024
★★★★★

Worth every penny

Coming from an old-school register, Deputy was a game changer. Easy setup, great training, and the layaway feature is fantastic.

👍 Pros

- Inventory management
- Barcode scanning
- Layaway feature

👎 Cons

- None so far

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Raymond Harris 👑
Jan 15, 2024
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but inventory management and price labeling work exactly as advertised.

👍 Pros

- Returns processing
- Stock alerts
- Loyalty rewards
- Discount scheduling
- Good support

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Receipt customization is basic

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Ashley Miller 👑
Dec 11, 2023
★★★★☆

Good value for money

Does what it promises. The layaway feature is particularly useful for our sporting goods store. Minor gripes but overall satisfied.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Vendor management
- Price labeling
- Customer database

👎 Cons

- The mobile app needs work
- The learning curve was steep

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Stephanie Hill 👑
Nov 5, 2023
★★★★★

Game changer for us

If you're on the fence about Deputy, just do it. We were hesitant at first but the inventory management and customer database won us over.

👍 Pros

- Barcode scanning
- Sales analytics
- Time clock

👎 Cons

- None so far

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Jennifer Carter 👑
Oct 18, 2023
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Deputy handles our retail store well. customer tracking is a highlight.

👍 Pros

- Inventory management
- Employee management
- Loyalty rewards
- Easy to use
- Reliable

👎 Cons

- Customer support hours are limited
- Offline mode is limited

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James Mitchell 👑
Sep 29, 2023
★★★☆☆

Decent but frustrating

Decent system with some frustrating limitations. barcode scanning is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Easy to use

👎 Cons

- Some features require add-ons

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Mike Murphy 👑
Aug 23, 2023
★★★★☆

Works great for us

Happy with our purchase. Deputy runs our gift shop smoothly. The gift card system took some getting used to but works well now.

👍 Pros

- Gift card system
- Sales analytics
- Matrix inventory

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Integration options are limited

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Amy Reed 👑
Apr 6, 2023
★★☆☆☆

Expected more

Two stars because it occasionally works. payment terminal disconnects is a constant battle. Support takes days to respond.

👍 Pros

- Inventory management
- Layaway feature

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic
- Inventory sync issues between locations
- Reports showing incorrect data
- Payment terminal disconnects

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Dennis Brown 👑
Feb 23, 2023
★★★☆☆

Average experience

Functional but underwhelming. inventory management sold us on Deputy but the reality of data loss after updates wasn't mentioned in sales.

👍 Pros

- Multi-location sync
- Sales analytics

👎 Cons

- Some features require add-ons

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✓ Would recommend