📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (94)

Nicole Thompson 👑
Feb 17, 2025
★★★★☆

Mostly satisfied

Good POS for the price. returns processing is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Layaway feature
- Sales analytics
- Price labeling

👎 Cons

- Setup took longer than expected
- Offline mode is limited

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✓ Would recommend
Jennifer Carter 👑
Feb 5, 2025
★★★★☆

Works great for us

Good system, good support. The layaway feature is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Loyalty rewards
- Sales analytics
- Matrix inventory
- Discount scheduling
- Modern interface

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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✓ Would recommend
Tiffany Wright 👑
Jan 13, 2025
★★★★☆

Does the job well

Does what it promises. The employee management is particularly useful for our jewelry store. Minor gripes but overall satisfied.

👍 Pros

- Multi-location sync
- Commission tracking
- Good support

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited

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Jennifer Young 👑
Jan 1, 2025
★★★★★

Exceeded expectations

Our accountant loves the stock alerts. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Customer tracking
- Layaway feature
- Customer database
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend
Donna Zhang 👑
Jan 1, 2025
★★★★☆

Does the job well

Happy with our purchase. Dejavoo runs our toy store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Price labeling
- Matrix inventory
- Good support
- Affordable
- Modern interface

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend
Paul Graham 👑
Dec 20, 2024
★★★★★

Love this system

Five stars because they earned it. Been with Dejavoo for 4 years. Every update makes the system better.

👍 Pros

- Customer tracking
- Customer database
- Matrix inventory
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Sarah Barnes 👑
Dec 20, 2024
★★★★☆

Reliable and functional

We've been on Dejavoo for 20 months. Does everything we need. employee management is great, wish the the mobile app needs work was better.

👍 Pros

- Inventory management
- Barcode scanning
- Stock alerts
- Customer database
- Good support

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

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✓ Would recommend
Nancy Park 👑
Nov 25, 2024
★★★☆☆

Some pros, some cons

It works, but that's about it. employee management is decent. We expected more from matrix inventory based on the demos.

👍 Pros

- Modern interface
- Quick setup

👎 Cons

- The learning curve was steep

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✓ Would recommend
Tom Hill 👑
Oct 30, 2024
★★★☆☆

Mixed feelings

Middle of the road. Dejavoo works for basic gift shop needs. If you need advanced stock alerts, look elsewhere.

👍 Pros

- Modern interface

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Justin Young 👑
Oct 4, 2024
★★★★★

Highly recommend Dejavoo

Family thrift store for 30 years. Dejavoo modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Sales analytics
- Price labeling
- Time clock

👎 Cons

- None so far

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✓ Would recommend