📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (94)

Susan Collins 👑
Sep 10, 2025
★★★★☆

Reliable and functional

Overall very happy with Dejavoo. The employee management works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Inventory management
- Barcode scanning
- Customer tracking
- Purchase orders
- Sales analytics

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Offline mode is limited

Was this helpful?
✓ Would recommend
Heather Brooks 👑
Aug 22, 2025
★★★☆☆

Room for improvement

Middle of the road. Dejavoo works for basic grocery store needs. If you need advanced customer tracking, look elsewhere.

👍 Pros

- Sales analytics
- Easy to use

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Susan Moore 👑
Aug 15, 2025
★★★★★

Game changer for us

Our boutique does 200+ transactions daily. Dejavoo never skips a beat. gift card system saves us hours every week.

👍 Pros

- Inventory management
- Multi-location sync
- Customer database
- Matrix inventory

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Jack Collins 👑
Aug 15, 2025
★★★★☆

Happy with Dejavoo

Does what it promises. The barcode scanning is particularly useful for our thrift store. Minor gripes but overall satisfied.

👍 Pros

- Returns processing
- Commission tracking
- Time clock

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

Was this helpful?
✓ Would recommend
Frank Walker 👑
Jul 25, 2025
★★★★☆

Works great for us

Happy with our purchase. Dejavoo runs our jewelry store smoothly. The purchase orders took some getting used to but works well now.

👍 Pros

- Multi-location sync
- Employee management
- E-commerce integration
- Price labeling
- Good support

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

Was this helpful?
✓ Would recommend
Michelle Hughes 👑
Jul 25, 2025
★★★★☆

Works great for us

Upgraded from their older system. Big improvement in customer tracking. Still working out some kinks with the mobile app needs work.

👍 Pros

- Employee management
- Returns processing
- Vendor management
- Matrix inventory

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Sharon Walker 👑
Jul 25, 2025
★★★☆☆

Room for improvement

Average POS system. Does the basics fine. multi-location sync works well but slow transaction processing has been frustrating. Considering options.

👍 Pros

- Layaway feature

👎 Cons

- Customer support hours are limited

Was this helpful?
✓ Would recommend
Harold Reed 👑
Jul 17, 2025
★★★★☆

Happy with Dejavoo

Good system, good support. The gift card system is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Customer tracking
- Gift card system
- Modern interface

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited

Was this helpful?
✓ Would recommend
Adam Bennett 👑
Jun 23, 2025
★★★★★

Exceeded expectations

Family convenience store for 30 years. Dejavoo modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Layaway feature
- Returns processing
- Vendor management
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Stephanie Thompson 👑
Jun 23, 2025
★★★★★

Highly recommend Dejavoo

The stock alerts feature alone pays for itself. Add in time clock and it's a no-brainer for any gift shop.

👍 Pros

- Inventory management
- Easy to use
- Reliable
- Affordable
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend