📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
10
2 stars
3
1 stars
2

📝 User Reviews (95)

Ruth Powell 👑
Aug 4, 2023
★★★★★

Highly recommend Cumulus Retail

Hands down the best POS for bookstore. We've tried Square and Toast before settling on Cumulus Retail. Much better fit for our needs.

👍 Pros

- Multi-location sync
- Sales analytics
- Affordable

👎 Cons

- None so far

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Gregory Bailey 👑
Jul 15, 2023
★★★★★

Highly recommend Cumulus Retail

Owner of retail store here. Cumulus Retail has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Inventory management
- Returns processing
- Sales analytics
- Commission tracking
- Time clock

👎 Cons

- None so far

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Jonathan Taylor 👑
Jun 6, 2023
★★★★★

Excellent POS system!

Five stars because they earned it. Been with Cumulus Retail for 1 years. Every update makes the system better.

👍 Pros

- Gift card system
- Loyalty rewards
- Sales analytics
- Easy to use
- Reliable

👎 Cons

- None so far

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Aaron Wood 👑
Apr 26, 2023
★★★★★

Best decision for our business

Our smoke shop does 200+ transactions daily. Cumulus Retail never skips a beat. barcode scanning saves us hours every week.

👍 Pros

- Barcode scanning
- Price labeling
- Commission tracking
- Time clock
- Good support

👎 Cons

- None so far

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Nicole Carter 👑
Apr 6, 2023
★★★★★

Excellent POS system!

Our liquor store does 200+ transactions daily. Cumulus Retail never skips a beat. gift card system saves us hours every week.

👍 Pros

- Layaway feature
- Stock alerts
- Vendor management

👎 Cons

- None so far

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Jennifer Walsh ⭐
Apr 6, 2023
★★★★☆

Does the job well

Overall very happy with Cumulus Retail. The stock alerts works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Purchase orders
- Price labeling
- Discount scheduling

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Offline mode is limited

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Joyce Chen 👑
Mar 16, 2023
★★★★★

Outstanding product

Our accountant loves the purchase orders. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Purchase orders
- Price labeling
- Matrix inventory
- Discount scheduling

👎 Cons

- None so far

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Janet Park 👑
Mar 16, 2023
★★★☆☆

It's okay

We use Cumulus Retail for our boutique. gift card system is useful. However, credit card processing failures has caused headaches. Looking at alternatives.

👍 Pros

- Layaway feature
- Vendor management

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Receipt customization is basic

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Raymond White 👑
Feb 2, 2023
★★★★★

Best decision for our business

Been using Cumulus Retail for 6 months now and couldn't be happier. The gift card system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Multi-location sync
- Discount scheduling
- Good support

👎 Cons

- None so far

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Laura Jackson 👑
Feb 2, 2023
★☆☆☆☆

Avoid at all costs

One star is generous. login issues for staff every single day. Going back to our old system.

👍 Pros

- E-commerce integration

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited
- Login issues for staff
- Payment terminal disconnects

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✓ Would recommend