📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
10
2 stars
3
1 stars
2

📝 User Reviews (95)

Frances Chen 👑
Jun 25, 2024
★★★★☆

Good POS, room to improve

Does what it promises. The employee management is particularly useful for our jewelry store. Minor gripes but overall satisfied.

👍 Pros

- Inventory management
- Employee management
- Sales analytics
- Time clock
- Good support

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Brenda Walker 👑
Jun 10, 2024
★★★★★

Excellent POS system!

Implemented Cumulus Retail across all 3 locations. Consistent performance and the multi-location sync makes multi-store management easy.

👍 Pros

- Barcode scanning
- E-commerce integration
- Loyalty rewards

👎 Cons

- None so far

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Susan Moore 👑
Jun 10, 2024
★★★★☆

Does the job well

We've been on Cumulus Retail for 15 months. Does everything we need. barcode scanning is great, wish the reporting could be more detailed was better.

👍 Pros

- Employee management
- Returns processing
- Price labeling
- Time clock

👎 Cons

- Customer support hours are limited

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Laura Jackson 👑
May 10, 2024
★★★★★

Highly recommend Cumulus Retail

Quick service, reliable hardware, excellent stock alerts. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Gift card system
- Layaway feature
- Sales analytics
- Matrix inventory
- Affordable

👎 Cons

- None so far

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Lauren Howard 👑
May 10, 2024
★★★★☆

Recommended with caveats

Overall very happy with Cumulus Retail. The stock alerts works great. Knocked off one star because hardware is a bit pricey, but nothing major.

👍 Pros

- Multi-location sync
- Sales analytics
- Customer database
- Good support

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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Ann Harris 👑
Apr 8, 2024
★★★★☆

Works great for us

We've been on Cumulus Retail for 4 months. Does everything we need. returns processing is great, wish the the learning curve was steep was better.

👍 Pros

- Barcode scanning
- Multi-location sync
- Returns processing
- Sales analytics

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- The learning curve was steep

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Heather Kelly 👑
Mar 6, 2024
★★★★☆

Good value for money

We've been on Cumulus Retail for 10 months. Does everything we need. multi-location sync is great, wish the some features require add-ons was better.

👍 Pros

- Inventory management
- Customer tracking
- Gift card system
- Matrix inventory

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Offline mode is limited

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Sarah Barnes 👑
Mar 6, 2024
★★★★☆

Works great for us

Four months in and Cumulus Retail is working well. Staff trained quickly on the inventory management. Wish integration options are limited was included.

👍 Pros

- Customer tracking
- E-commerce integration
- Loyalty rewards
- Commission tracking
- Quick setup

👎 Cons

- Receipt customization is basic

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Dennis Brown 👑
Feb 1, 2024
★★★★☆

Good value for money

Great barcode scanning, decent sales analytics. Support could be faster but they do resolve issues. Good value for a liquor store.

👍 Pros

- Matrix inventory
- Good support
- Reliable
- Quick setup

👎 Cons

- Some features require add-ons
- Customer support hours are limited

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Ashley Sanders 👑
Jan 15, 2024
★★★☆☆

Not bad, not great

Three stars because it's neither great nor terrible. Cumulus Retail handles transactions fine but payment terminal disconnects is a real problem.

👍 Pros

- Sales analytics

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

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✓ Would recommend