📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
10
2 stars
3
1 stars
2

📝 User Reviews (95)

Kevin Watson 👑
Apr 11, 2025
★★★★☆

Good value for money

Good system, good support. The stock alerts is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Barcode scanning
- Purchase orders
- Price labeling

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

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Ashley Sanders 👑
Mar 11, 2025
★★★★★

Outstanding product

If you're on the fence about Cumulus Retail, just do it. We were hesitant at first but the inventory management and commission tracking won us over.

👍 Pros

- Employee management
- Matrix inventory
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
James Park 👑
Feb 28, 2025
★★★★★

Finally found the right POS

If you're on the fence about Cumulus Retail, just do it. We were hesitant at first but the inventory management and discount scheduling won us over.

👍 Pros

- Purchase orders
- Employee management
- Gift card system
- Matrix inventory
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Raymond Henderson 👑
Feb 28, 2025
★★★★★

Finally found the right POS

We run a busy pet store and Cumulus Retail handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Multi-location sync
- Price labeling
- Good support
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Jennifer Wright 👑
Feb 28, 2025
★★★★☆

Good value for money

Upgraded from their older system. Big improvement in barcode scanning. Still working out some kinks with offline mode is limited.

👍 Pros

- Purchase orders
- Reliable
- Affordable

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Rebecca Anderson 👑
Feb 28, 2025
★★★☆☆

Not bad, not great

Middle of the road. Cumulus Retail works for basic smoke shop needs. If you need advanced layaway feature, look elsewhere.

👍 Pros

- Easy to use
- Good support

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Chris Perez 👑
Feb 17, 2025
★★★★★

Highly recommend Cumulus Retail

Coming from an old-school register, Cumulus Retail was a game changer. Easy setup, great training, and the purchase orders is fantastic.

👍 Pros

- E-commerce integration
- Sales analytics
- Vendor management

👎 Cons

- None so far

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✓ Would recommend
Margaret Rivera 👑
Feb 17, 2025
★★★★★

Highly recommend Cumulus Retail

Hands down the best POS for gift shop. We've tried Square and Toast before settling on Cumulus Retail. Much better fit for our needs.

👍 Pros

- Purchase orders
- E-commerce integration
- Sales analytics
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Marcus Cooper 👑
Feb 5, 2025
★★★★★

Finally found the right POS

Coming from an old-school register, Cumulus Retail was a game changer. Easy setup, great training, and the inventory management is fantastic.

👍 Pros

- Returns processing
- Commission tracking
- Customer database
- Good support

👎 Cons

- None so far

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✓ Would recommend
Dorothy Perry 👑
Feb 5, 2025
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, Cumulus Retail handles our bookstore well. multi-location sync is a highlight.

👍 Pros

- Barcode scanning
- Customer database
- Matrix inventory
- Good support
- Affordable

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend