📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
10
2 stars
3
1 stars
2

📝 User Reviews (95)

Marie Foster 👑
Jul 2, 2025
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, Cumulus Retail handles our gift shop well. layaway feature is a highlight.

👍 Pros

- Inventory management
- Employee management
- Sales analytics
- Matrix inventory
- Time clock

👎 Cons

- Some features require add-ons

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Helen Stewart 👑
Jun 23, 2025
★★★★★

Outstanding product

Hands down the best POS for pet store. We've tried Square and Toast before settling on Cumulus Retail. Much better fit for our needs.

👍 Pros

- Customer tracking
- Multi-location sync
- Gift card system
- Sales analytics

👎 Cons

- None so far

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✓ Would recommend
Rachel Sullivan 👑
Jun 6, 2025
★★★★★

Perfect for our needs

Five stars because they earned it. Been with Cumulus Retail for 4 years. Every update makes the system better.

👍 Pros

- E-commerce integration
- Time clock
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Marcus Bradley 👑
Jun 6, 2025
★★★★☆

Solid choice overall

Good POS for the price. purchase orders is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Barcode scanning
- Layaway feature
- Stock alerts
- Sales analytics
- Discount scheduling

👎 Cons

- Reporting could be more detailed
- Some features require add-ons

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✓ Would recommend
Luis King 👑
May 10, 2025
★★★★★

Best decision for our business

Coming from an old-school register, Cumulus Retail was a game changer. Easy setup, great training, and the inventory management is fantastic.

👍 Pros

- Inventory management
- Vendor management
- Matrix inventory

👎 Cons

- None so far

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Chris Hall 👑
May 1, 2025
★★★★★

Exceeded expectations

Hands down the best POS for thrift store. We've tried Square and Toast before settling on Cumulus Retail. Much better fit for our needs.

👍 Pros

- Vendor management
- Commission tracking
- Matrix inventory
- Good support
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Nancy Sanders 👑
May 1, 2025
★★★★☆

Reliable and functional

Reliable and straightforward. Not the flashiest POS but customer tracking and e-commerce integration work exactly as advertised.

👍 Pros

- Inventory management
- Multi-location sync
- Layaway feature
- Vendor management
- Quick setup

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Donna Washington 👑
May 1, 2025
★★★★☆

Happy with Cumulus Retail

Good system, good support. The inventory management is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Customer tracking
- Employee management
- Stock alerts
- Vendor management
- Price labeling

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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✓ Would recommend
Amber Foster 👑
Apr 21, 2025
★★★★★

Worth every penny

Our accountant loves the employee management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Gift card system
- Vendor management
- Price labeling
- Commission tracking
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Kevin O'Brien 🌱
Apr 21, 2025
★★★★☆

Great system with minor issues

Does what it promises. The customer tracking is particularly useful for our smoke shop. Minor gripes but overall satisfied.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Commission tracking

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend