📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
10
2 stars
3
1 stars
2

📝 User Reviews (95)

Diane Myers 👑
Sep 26, 2025
★★★★★

Love this system

Quick service, reliable hardware, excellent returns processing. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Barcode scanning
- Employee management
- Stock alerts
- Discount scheduling
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Rachel Johnson 👑
Sep 15, 2025
★★★★☆

Good value for money

Overall very happy with Cumulus Retail. The returns processing works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Barcode scanning
- Employee management
- Returns processing

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Eric Coleman 👑
Sep 15, 2025
★★☆☆☆

Disappointed

Regret switching to Cumulus Retail. The gift card system looked great but printer connectivity problems has made daily operations difficult.

👍 Pros

- Sales analytics
- Price labeling
- Affordable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Printer connectivity problems
- Login issues for staff

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✓ Would recommend
Raymond White 👑
Aug 15, 2025
★★★★☆

Mostly satisfied

Good POS for the price. inventory management is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Reliable
- Modern interface

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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Carlos Ford 👑
Aug 8, 2025
★★★★☆

Good value for money

Four months in and Cumulus Retail is working well. Staff trained quickly on the inventory management. Wish setup took longer than expected was included.

👍 Pros

- Gift card system
- Returns processing
- Price labeling

👎 Cons

- The mobile app needs work
- Setup took longer than expected

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✓ Would recommend
Amy Powell 👑
Aug 8, 2025
★★★★☆

Great system with minor issues

Reliable and straightforward. Not the flashiest POS but employee management and commission tracking work exactly as advertised.

👍 Pros

- Barcode scanning
- Returns processing
- Stock alerts

👎 Cons

- Reporting could be more detailed
- Integration options are limited

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✓ Would recommend
Dennis Cook 👑
Aug 1, 2025
★★★★★

Best decision for our business

Our accountant loves the gift card system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Purchase orders
- Stock alerts
- Loyalty rewards
- Commission tracking
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend
Jessica Campbell 👑
Jul 25, 2025
★★★★☆

Solid choice overall

Good system, good support. The gift card system is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Price labeling
- Commission tracking
- Good support
- Modern interface

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Receipt customization is basic

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Nancy Lewis 👑
Jul 25, 2025
★★★☆☆

Mixed feelings

Average POS system. Does the basics fine. inventory management works well but payment terminal disconnects has been frustrating. Considering options.

👍 Pros

- Multi-location sync

👎 Cons

- Offline mode is limited

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✓ Would recommend
Karen Ross 👑
Jul 2, 2025
★★★★★

Highly recommend Cumulus Retail

Family convenience store for 30 years. Cumulus Retail modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Gift card system
- Loyalty rewards
- Price labeling
- Discount scheduling
- Reliable

👎 Cons

- None so far

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✓ Would recommend