📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
10
2 stars
3
1 stars
2

📝 User Reviews (95)

Frank Moore 👑
2w ago
★★★★★

Exceeded expectations

Been using Cumulus Retail for 12 months now and couldn't be happier. The inventory management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Multi-location sync
- Easy to use
- Good support

👎 Cons

- None so far

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✓ Would recommend
Diane Myers 👑
2w ago
★★★★★

Excellent POS system!

We run a busy bookstore and Cumulus Retail handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Customer tracking
- Multi-location sync
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Diana Brooks 👑
3w ago
★★★☆☆

Has potential

Decent system with some frustrating limitations. barcode scanning is good. integration failures with third-party apps makes me hesitant to fully recommend.

👍 Pros

- Inventory management
- Multi-location sync
- Returns processing

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

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Sandra Taylor 👑
3w ago
★★★★☆

Reliable and functional

Happy with our purchase. Cumulus Retail runs our clothing store smoothly. The multi-location sync took some getting used to but works well now.

👍 Pros

- Inventory management
- Barcode scanning
- Customer tracking
- Gift card system
- Layaway feature

👎 Cons

- Setup took longer than expected
- Offline mode is limited

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Jessica Nelson 👑
3w ago
★★★★☆

Great system with minor issues

Reliable and straightforward. Not the flashiest POS but barcode scanning and e-commerce integration work exactly as advertised.

👍 Pros

- Customer tracking
- Layaway feature
- Stock alerts
- Loyalty rewards
- Modern interface

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Carlos Ford 👑
Oct 24, 2025
★★★★★

Love this system

Switched from Toast to Cumulus Retail last year. Best decision we made. stock alerts and discount scheduling have streamlined our entire operation.

👍 Pros

- Barcode scanning
- Multi-location sync
- Gift card system
- Loyalty rewards
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend
Raymond Miller 👑
Oct 16, 2025
★★★☆☆

Not bad, not great

Three stars because it's neither great nor terrible. Cumulus Retail handles transactions fine but data loss after updates is a real problem.

👍 Pros

- Vendor management

👎 Cons

- Integration options are limited

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Tyler King 👑
Oct 7, 2025
★★★★★

Exceeded expectations

If you're on the fence about Cumulus Retail, just do it. We were hesitant at first but the returns processing and sales analytics won us over.

👍 Pros

- Multi-location sync
- Purchase orders
- Commission tracking

👎 Cons

- None so far

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✓ Would recommend
Samantha Green 👑
Oct 7, 2025
★☆☆☆☆

Terrible experience

Worst POS decision we made. reports showing incorrect data constantly. The multi-location sync they advertise? Doesn't work half the time.

👍 Pros

- Loyalty rewards
- Reliable

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Credit card processing failures
- Inventory sync issues between locations

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✓ Would recommend
Brenda Park 👑
Oct 2, 2025
★★★☆☆

Decent but frustrating

Decent system with some frustrating limitations. layaway feature is good. system crashes during peak hours makes me hesitant to fully recommend.

👍 Pros

- Customer tracking
- Returns processing
- Vendor management

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Integration options are limited

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✓ Would recommend