📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
10
2 stars
3
1 stars
2

📝 User Reviews (95)

Amy Kim 👑
Jan 12, 2023
★★★★★

Outstanding product

Family thrift store for 30 years. Cumulus Retail modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Vendor management
- Customer database
- Easy to use

👎 Cons

- None so far

Sean Stewart 👑
Dec 21, 2022
★★☆☆☆

Not as advertised

Regret switching to Cumulus Retail. The employee management looked great but slow transaction processing has made daily operations difficult.

👍 Pros

- Customer database

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Receipt customization is basic
- Credit card processing failures
- Printer connectivity problems

Paul Mitchell
Nov 29, 2022
★★★★★

Excellent POS system!

Our accountant loves the returns processing. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Price labeling
- Commission tracking
- Matrix inventory
- Good support

👎 Cons

- None so far

Laura Sanders 👑
Nov 29, 2022
★★★★★

Highly recommend Cumulus Retail

Coming from an old-school register, Cumulus Retail was a game changer. Easy setup, great training, and the gift card system is fantastic.

👍 Pros

- Purchase orders
- Vendor management
- Commission tracking
- Modern interface
- Quick setup

👎 Cons

- None so far

Elizabeth Green 👑
Nov 29, 2022
★★★☆☆

Room for improvement

We use Cumulus Retail for our jewelry store. barcode scanning is useful. However, reports showing incorrect data has caused headaches. Looking at alternatives.

👍 Pros

- Sales analytics
- Easy to use

👎 Cons

- Setup took longer than expected