📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
10
2 stars
3
1 stars
2

📝 User Reviews (95)

George Clark 👑
2d ago
★★★★★

Highly recommend Cumulus Retail

Switched from Toast to Cumulus Retail last year. Best decision we made. barcode scanning and matrix inventory have streamlined our entire operation.

👍 Pros

- Customer tracking
- Gift card system
- Stock alerts
- Price labeling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Rachel Rivera 👑
2d ago
★★★★★

Perfect for our needs

Our liquor store does 200+ transactions daily. Cumulus Retail never skips a beat. customer tracking saves us hours every week.

👍 Pros

- Inventory management
- Barcode scanning
- Loyalty rewards

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Janet Park 👑
2d ago
★★★★★

Worth every penny

The stock alerts feature alone pays for itself. Add in matrix inventory and it's a no-brainer for any smoke shop.

👍 Pros

- Returns processing
- Loyalty rewards
- Customer database
- Discount scheduling
- Easy to use

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Dorothy Perry 👑
2d ago
★★★★★

Best decision for our business

Our accountant loves the purchase orders. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Barcode scanning
- Gift card system
- Easy to use
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Stephanie Hill 👑
3d ago
★★★★★

Finally found the right POS

Been using Cumulus Retail for 6 months now and couldn't be happier. The inventory management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Commission tracking
- Modern interface
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Marcus Turner 👑
1w ago
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in employee management. Still working out some kinks with the mobile app needs work.

👍 Pros

- Customer tracking
- Gift card system
- Matrix inventory
- Good support

👎 Cons

- Setup took longer than expected

Was this helpful?
✓ Would recommend
Jack Hall 👑
1w ago
★★★☆☆

Has potential

It works, but that's about it. gift card system is decent. We expected more from commission tracking based on the demos.

👍 Pros

- Gift card system
- Vendor management
- Commission tracking

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

Was this helpful?
✓ Would recommend
Eric Sanders 👑
1w ago
★★★★★

Game changer for us

Our accountant loves the stock alerts. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Returns processing
- Stock alerts
- Time clock
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Kimberly Lewis 👑
1w ago
★★★★★

Best decision for our business

Hands down the best POS for convenience store. We've tried Square and Toast before settling on Cumulus Retail. Much better fit for our needs.

👍 Pros

- Multi-location sync
- Returns processing
- E-commerce integration
- Matrix inventory
- Time clock

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Frances Davis 👑
1w ago
★★★★★

Game changer for us

Our grocery store does 200+ transactions daily. Cumulus Retail never skips a beat. employee management saves us hours every week.

👍 Pros

- Sales analytics
- Vendor management
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend