📊 Rating Breakdown

5 stars
22
4 stars
26
3 stars
10
2 stars
5
1 stars
2

📝 User Reviews (65)

Diana Carter 👑
Oct 4, 2024
★★★☆☆

Not bad, not great

It works, but that's about it. purchase orders is decent. We expected more from vendor management based on the demos.

👍 Pros

- Inventory management

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Rachel Rivera 👑
Sep 6, 2024
★★★★★

Worth every penny

Owner of toy store here. ConnectPOS has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Gift card system
- Returns processing
- Price labeling
- Time clock
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Joyce Ross 👑
Aug 9, 2024
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but purchase orders and commission tracking work exactly as advertised.

👍 Pros

- Customer tracking
- Returns processing
- E-commerce integration
- Price labeling

👎 Cons

- Integration options are limited

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✓ Would recommend
Susan Moore 👑
Jul 25, 2024
★★★☆☆

Decent but frustrating

Decent system with some frustrating limitations. inventory management is good. integration failures with third-party apps makes me hesitant to fully recommend.

👍 Pros

- Loyalty rewards
- Sales analytics
- Quick setup

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Laura Sanders 👑
Jul 10, 2024
★★★☆☆

Average experience

Mixed feelings about ConnectPOS. The returns processing is great but we've had issues with login issues for staff. Support helped eventually.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Quick setup

👎 Cons

- Some features require add-ons

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✓ Would recommend
Paul Murphy 👑
Jul 10, 2024
★★★☆☆

Mixed feelings

Decent system with some frustrating limitations. employee management is good. data loss after updates makes me hesitant to fully recommend.

👍 Pros

- Gift card system
- Customer database
- Good support

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend
Nancy Sanders 👑
Jun 25, 2024
★★☆☆☆

Expected more

Disappointing experience with ConnectPOS. The stock alerts rarely works as advertised. data loss after updates has cost us customers.

👍 Pros

- Layaway feature
- Affordable
- Quick setup

👎 Cons

- Customer support hours are limited
- System crashes during peak hours
- Reports showing incorrect data
- Slow transaction processing

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✓ Would recommend
Emily Foster 👑
May 26, 2024
★★★★★

Worth every penny

The employee management feature alone pays for itself. Add in commission tracking and it's a no-brainer for any jewelry store.

👍 Pros

- Multi-location sync
- Purchase orders
- Gift card system
- Price labeling

👎 Cons

- None so far

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✓ Would recommend
Melissa Murphy 👑
May 26, 2024
★★★★★

Outstanding product

Five stars because they earned it. Been with ConnectPOS for 2 years. Every update makes the system better.

👍 Pros

- Stock alerts
- Vendor management
- Customer database
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Aaron Wood 👑
May 26, 2024
★★★★☆

Does the job well

Overall very happy with ConnectPOS. The returns processing works great. Knocked off one star because customer support hours are limited, but nothing major.

👍 Pros

- Layaway feature
- Stock alerts
- Customer database
- Discount scheduling
- Quick setup

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Receipt customization is basic

Was this helpful?
✓ Would recommend