📊 Rating Breakdown

5 stars
22
4 stars
26
3 stars
10
2 stars
5
1 stars
2

📝 User Reviews (65)

Joyce Chen 👑
Sep 21, 2025
★★★☆☆

It's okay

Decent system with some frustrating limitations. returns processing is good. login issues for staff makes me hesitant to fully recommend.

👍 Pros

- Multi-location sync

👎 Cons

- Customer support hours are limited

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Karen Ross 👑
Sep 4, 2025
★★☆☆☆

Looking for alternatives

Looking to switch away from ConnectPOS. integration failures with third-party apps happens weekly. inventory management is okay but not worth the hassle.

👍 Pros

- Inventory management
- Price labeling
- Time clock

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- The learning curve was steep
- Data loss after updates
- Integration failures with third-party apps

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Diana Lee 🌱
Aug 28, 2025
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, ConnectPOS handles our toy store well. purchase orders is a highlight.

👍 Pros

- Gift card system
- Commission tracking
- Good support

👎 Cons

- Reporting could be more detailed

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Carlos Rodriguez ⭐
Aug 1, 2025
★★☆☆☆

Frustrating experience

Disappointing experience with ConnectPOS. The returns processing rarely works as advertised. credit card processing failures has cost us customers.

👍 Pros

- Inventory management
- Customer database
- Matrix inventory

👎 Cons

- The mobile app needs work
- Integration options are limited
- System crashes during peak hours
- Reports showing incorrect data
- Printer connectivity problems

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Margaret Davis 👑
Jul 17, 2025
★☆☆☆☆

Don't make our mistake

Do not buy. data loss after updates crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Commission tracking
- Matrix inventory

👎 Cons

- Receipt customization is basic
- Credit card processing failures
- Integration failures with third-party apps

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Jack Henderson 👑
Jul 2, 2025
★★★★★

Highly recommend ConnectPOS

We run a busy smoke shop and ConnectPOS handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Layaway feature
- Stock alerts
- Discount scheduling
- Modern interface
- Quick setup

👎 Cons

- None so far

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Justin Collins 👑
May 19, 2025
★★★★★

Game changer for us

Family boutique for 30 years. ConnectPOS modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Customer tracking
- Multi-location sync
- Loyalty rewards
- Matrix inventory

👎 Cons

- None so far

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Chris Perez 👑
May 19, 2025
★★★☆☆

Some pros, some cons

Middle of the road. ConnectPOS works for basic hardware store needs. If you need advanced multi-location sync, look elsewhere.

👍 Pros

- Customer tracking
- Sales analytics

👎 Cons

- Some features require add-ons
- Integration options are limited

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Carlos Ford 👑
May 19, 2025
★★★☆☆

Mixed feelings

Functional but underwhelming. inventory management sold us on ConnectPOS but the reality of reports showing incorrect data wasn't mentioned in sales.

👍 Pros

- Price labeling

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Integration options are limited

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Marie Foster 👑
May 1, 2025
★★★☆☆

Average experience

Decent system with some frustrating limitations. stock alerts is good. login issues for staff makes me hesitant to fully recommend.

👍 Pros

- Stock alerts

👎 Cons

- Customer support hours are limited

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✓ Would recommend