📊 Rating Breakdown

5 stars
22
4 stars
26
3 stars
10
2 stars
5
1 stars
2

📝 User Reviews (65)

Lisa Nguyen ⭐
Oct 31, 2025
★★★★★

Finally found the right POS

Our accountant loves the purchase orders. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Customer tracking
- Gift card system
- Loyalty rewards
- Good support

👎 Cons

- None so far

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✓ Would recommend
Rebecca OBrien 👑
Oct 31, 2025
★★★★★

Perfect for our needs

Owner of pet store here. ConnectPOS has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Gift card system
- Stock alerts
- Commission tracking
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Frances Russell 👑
Oct 31, 2025
★★★★☆

Great system with minor issues

Solid POS system. returns processing is excellent, price labeling could use some improvement. Still recommend for bookstore.

👍 Pros

- Matrix inventory
- Good support
- Quick setup

👎 Cons

- The mobile app needs work
- The learning curve was steep

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✓ Would recommend
Susan Collins 👑
Oct 24, 2025
★★★☆☆

Decent but frustrating

It works, but that's about it. customer tracking is decent. We expected more from loyalty rewards based on the demos.

👍 Pros

- Multi-location sync

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend
Frances Davis 👑
Oct 16, 2025
★★★★☆

Mostly satisfied

We've been on ConnectPOS for 10 months. Does everything we need. multi-location sync is great, wish the the mobile app needs work was better.

👍 Pros

- Customer tracking
- Reliable
- Modern interface

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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✓ Would recommend
Harold Nguyen 👑
Oct 11, 2025
★★☆☆☆

Looking for alternatives

Save yourself the trouble. ConnectPOS has potential but credit card processing failures and poor support make it not worth it.

👍 Pros

- Sales analytics
- Easy to use

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Offline mode is limited
- Credit card processing failures
- Printer connectivity problems

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✓ Would recommend
Adam Bennett 👑
Oct 2, 2025
★★★★★

Excellent POS system!

Owner of convenience store here. ConnectPOS has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Purchase orders
- Gift card system
- Price labeling
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Janet Rivera 👑
Sep 26, 2025
★★★★☆

Does the job well

Solid POS system. customer tracking is excellent, e-commerce integration could use some improvement. Still recommend for gift shop.

👍 Pros

- Purchase orders
- Employee management
- Sales analytics
- Discount scheduling

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Tiffany Wright 👑
Sep 26, 2025
★★★★☆

Recommended with caveats

Happy with our purchase. ConnectPOS runs our hardware store smoothly. The layaway feature took some getting used to but works well now.

👍 Pros

- E-commerce integration
- Time clock
- Discount scheduling
- Good support

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Donna Washington 👑
Sep 21, 2025
★★★☆☆

Mixed feelings

Three stars because it's neither great nor terrible. ConnectPOS handles transactions fine but inventory sync issues between locations is a real problem.

👍 Pros

- Vendor management

👎 Cons

- Receipt customization is basic

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✓ Would recommend