📊 Rating Breakdown

5 stars
8
4 stars
15
3 stars
13
2 stars
4
1 stars
2

📝 User Reviews (42)

Margaret Kim 👑
Apr 1, 2025
★★★★☆

Good value for money

We've been on Club Prophet for 10 months. Does everything we need. purchase orders is great, wish the setup took longer than expected was better.

👍 Pros

- Customer database
- Matrix inventory
- Reliable
- Affordable

👎 Cons

- Reporting could be more detailed

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Raymond Ward 👑
Feb 17, 2025
★★★☆☆

It's okay

Average POS system. Does the basics fine. multi-location sync works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Inventory management
- Easy to use
- Good support

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Receipt customization is basic

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✓ Would recommend
Susan Johnson 👑
Feb 5, 2025
★☆☆☆☆

Don't make our mistake

Do not buy. integration failures with third-party apps crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Inventory management
- Customer tracking

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Credit card processing failures
- Slow transaction processing

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✓ Would recommend
Diane Myers 👑
Jan 25, 2025
★★★★☆

Mostly satisfied

Solid POS system. purchase orders is excellent, loyalty rewards could use some improvement. Still recommend for liquor store.

👍 Pros

- Purchase orders
- Stock alerts
- Customer database
- Affordable
- Modern interface

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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Mike Martin 👑
Nov 12, 2024
★★★★☆

Mostly satisfied

Happy with our purchase. Club Prophet runs our toy store smoothly. The employee management took some getting used to but works well now.

👍 Pros

- Returns processing
- Loyalty rewards
- Customer database

👎 Cons

- Setup took longer than expected
- Customer support hours are limited

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Kimberly Anderson 👑
Nov 12, 2024
★★★☆☆

Mixed feelings

Decent system with some frustrating limitations. multi-location sync is good. integration failures with third-party apps makes me hesitant to fully recommend.

👍 Pros

- Employee management
- Reliable

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic

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Samantha Perry 👑
Aug 23, 2024
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in barcode scanning. Still working out some kinks with the mobile app needs work.

👍 Pros

- Layaway feature
- Returns processing
- Time clock

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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✓ Would recommend
Adam Scott 👑
Aug 9, 2024
★★★★★

Highly recommend Club Prophet

Hands down the best POS for thrift store. We've tried Square and Toast before settling on Club Prophet. Much better fit for our needs.

👍 Pros

- Barcode scanning
- Layaway feature
- E-commerce integration
- Price labeling
- Quick setup

👎 Cons

- None so far

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Henry Russell 👑
Aug 9, 2024
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Club Prophet handles our thrift store well. employee management is a highlight.

👍 Pros

- Customer tracking
- Multi-location sync
- Gift card system
- Price labeling
- Reliable

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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Dennis Cook 👑
Jul 10, 2024
★★☆☆☆

Disappointed

Regret switching to Club Prophet. The barcode scanning looked great but slow transaction processing has made daily operations difficult.

👍 Pros

- Stock alerts
- Time clock
- Modern interface

👎 Cons

- System crashes during peak hours
- Credit card processing failures
- Reports showing incorrect data
- Slow transaction processing

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✓ Would recommend