📊 Rating Breakdown

5 stars
8
4 stars
15
3 stars
13
2 stars
4
1 stars
2

📝 User Reviews (42)

Derek Park 👑
2d ago
★★★★★

Outstanding product

Owner of convenience store here. Club Prophet has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Loyalty rewards
- Vendor management
- Price labeling
- Time clock
- Good support

👎 Cons

- None so far

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Dorothy Scott 👑
4d ago
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, Club Prophet handles our pet store well. returns processing is a highlight.

👍 Pros

- Gift card system
- Reliable
- Affordable

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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Michelle Reed 👑
5d ago
★★★☆☆

Has potential

Middle of the road. Club Prophet works for basic retail store needs. If you need advanced multi-location sync, look elsewhere.

👍 Pros

- Vendor management
- Matrix inventory

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Integration options are limited

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Eric White 👑
1w ago
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with Club Prophet. The returns processing alone was worth the switch.

👍 Pros

- Purchase orders
- Loyalty rewards
- Vendor management
- Matrix inventory

👎 Cons

- None so far

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Carlos Hughes 👑
1w ago
★★★☆☆

It's okay

Mixed feelings about Club Prophet. The employee management is great but we've had issues with integration failures with third-party apps. Support helped eventually.

👍 Pros

- Stock alerts
- Modern interface

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Integration options are limited

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Tom Cook 👑
1w ago
★★★☆☆

Some pros, some cons

It works, but that's about it. returns processing is decent. We expected more from matrix inventory based on the demos.

👍 Pros

- Layaway feature
- E-commerce integration

👎 Cons

- Receipt customization is basic

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Frank Walker 👑
2w ago
★★★★★

Game changer for us

The layaway feature feature alone pays for itself. Add in price labeling and it's a no-brainer for any gift shop.

👍 Pros

- Gift card system
- Layaway feature
- Price labeling

👎 Cons

- None so far

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Frances Russell 👑
Oct 20, 2025
★★★★☆

Works great for us

Happy with our purchase. Club Prophet runs our liquor store smoothly. The employee management took some getting used to but works well now.

👍 Pros

- Customer tracking
- Loyalty rewards
- Sales analytics
- Commission tracking
- Reliable

👎 Cons

- Integration options are limited

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Margaret Davis 👑
Oct 16, 2025
★★☆☆☆

Frustrating experience

Disappointing experience with Club Prophet. The stock alerts rarely works as advertised. payment terminal disconnects has cost us customers.

👍 Pros

- Commission tracking
- Time clock
- Discount scheduling

👎 Cons

- Some features require add-ons
- Credit card processing failures
- Integration failures with third-party apps

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Carlos Murphy 👑
Oct 7, 2025
★★★★☆

Mostly satisfied

Four months in and Club Prophet is working well. Staff trained quickly on the layaway feature. Wish some features require add-ons was included.

👍 Pros

- E-commerce integration
- Time clock
- Affordable
- Quick setup

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend