📝 User Reviews (35)
Great system with minor issues
We've been on ChowNow for 12 months. Does everything we need. happy hour pricing is great, wish the hardware is a bit pricey was better.
👍 Pros
- Split check feature
- Staff scheduling
- Real-time reporting
- Modern interface
- Quick setup
👎 Cons
- Some features require add-ons
Room for improvement
Three stars because it's neither great nor terrible. ChowNow handles transactions fine but printer connectivity problems is a real problem.
👍 Pros
- Staff scheduling
- Waitlist management
- Guest profiles
👎 Cons
- Hardware is a bit pricey
Recommended with caveats
We've been on ChowNow for 15 months. Does everything we need. menu customization is great, wish the setup took longer than expected was better.
👍 Pros
- Online ordering integration
- Split check feature
- Waitlist management
- Easy to use
- Reliable
👎 Cons
- Some features require add-ons
- Receipt customization is basic
Frustrating experience
Disappointing experience with ChowNow. The happy hour pricing rarely works as advertised. integration failures with third-party apps has cost us customers.
👍 Pros
- Loyalty program
- Waitlist management
- Affordable
👎 Cons
- Reporting could be more detailed
- Customer support hours are limited
- Payment terminal disconnects
Reliable and functional
Happy with our purchase. ChowNow runs our cafe smoothly. The staff scheduling took some getting used to but works well now.
👍 Pros
- Menu customization
- Split check feature
- Modifier handling
- Modern interface
👎 Cons
- Setup took longer than expected
- The learning curve was steep