📊 Rating Breakdown

5 stars
6
4 stars
12
3 stars
11
2 stars
4
1 stars
2

📝 User Reviews (35)

Dennis Cook 👑
Feb 17, 2025
★★★★★

Outstanding product

Hands down the best POS for sushi restaurant. We've tried Square and Toast before settling on ChowNow. Much better fit for our needs.

👍 Pros

- Table management
- Split check feature
- Mobile ordering
- Good support

👎 Cons

- None so far

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Adam Bennett 👑
Dec 20, 2024
★★★☆☆

Has potential

Three stars because it's neither great nor terrible. ChowNow handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Mobile ordering
- Modifier handling
- Good support

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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Kimberly Watson 👑
Oct 17, 2024
★★☆☆☆

Not as advertised

Two stars because it occasionally works. system crashes during peak hours is a constant battle. Support takes days to respond.

👍 Pros

- Tableside ordering
- Easy to use

👎 Cons

- Customer support hours are limited
- Reports showing incorrect data
- Integration failures with third-party apps
- Payment terminal disconnects

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Rebecca OBrien 👑
Sep 6, 2024
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, ChowNow handles our bar well. split check feature is a highlight.

👍 Pros

- Reservation system
- Inventory tracking
- Guest profiles
- Quick setup

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Receipt customization is basic

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Eugene Nguyen 👑
Aug 9, 2024
★★★★★

Highly recommend ChowNow

Switched from MICROS to ChowNow last year. Best decision we made. split check feature and real-time reporting have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Tip management
- Reservation system
- Good support
- Affordable

👎 Cons

- None so far

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Megan Foster 👑
Jun 25, 2024
★★★☆☆

Has potential

Average POS system. Does the basics fine. staff scheduling works well but integration failures with third-party apps has been frustrating. Considering options.

👍 Pros

- Good support

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Offline mode is limited

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Scott Reed 👑
May 26, 2024
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with ChowNow. The kitchen display system alone was worth the switch.

👍 Pros

- Online ordering integration
- Real-time reporting
- Waitlist management
- Reliable
- Affordable

👎 Cons

- None so far

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Scott Anderson 👑
Mar 6, 2024
★★★★☆

Mostly satisfied

Happy with our purchase. ChowNow runs our sports bar smoothly. The online ordering integration took some getting used to but works well now.

👍 Pros

- Menu customization
- Inventory tracking
- Staff scheduling
- Guest profiles
- Modern interface

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Integration options are limited

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Kevin Watson 👑
Feb 18, 2024
★☆☆☆☆

Worst POS ever

One star is generous. integration failures with third-party apps every single day. Going back to our old system.

👍 Pros

- Tip management
- Modern interface
- Quick setup

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Inventory sync issues between locations
- Printer connectivity problems

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Jennifer Carter 👑
Feb 1, 2024
★★★★★

Best decision for our business

Coming from an old-school register, ChowNow was a game changer. Easy setup, great training, and the reservation system is fantastic.

👍 Pros

- Split check feature
- Modifier handling
- Easy to use
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend