📊 Rating Breakdown

5 stars
6
4 stars
12
3 stars
11
2 stars
4
1 stars
2

📝 User Reviews (35)

Joyce Ross 👑
1w ago
★★★★★

Perfect for our needs

The kitchen display system feature alone pays for itself. Add in guest profiles and it's a no-brainer for any restaurant.

👍 Pros

- Tip management
- Split check feature
- Inventory tracking
- Staff scheduling
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Mike Martin 👑
2w ago
★★★★☆

Reliable and functional

We've been on ChowNow for 14 months. Does everything we need. menu customization is great, wish the receipt customization is basic was better.

👍 Pros

- Reservation system
- Mobile ordering
- Modern interface
- Quick setup

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Diane Green 👑
3w ago
★★☆☆☆

Expected more

Can't recommend. We liked the reservation system demo but real-world performance is poor. login issues for staff constantly.

👍 Pros

- Inventory tracking

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons
- Login issues for staff
- Payment terminal disconnects

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✓ Would recommend
Samantha Green 👑
Oct 16, 2025
★★★★☆

Does the job well

Great table management, decent real-time reporting. Support could be faster but they do resolve issues. Good value for a pizzeria.

👍 Pros

- Menu customization
- Staff scheduling
- Delivery integration
- Modern interface

👎 Cons

- The mobile app needs work
- Offline mode is limited

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✓ Would recommend
Scott Peterson 👑
Sep 15, 2025
★★★☆☆

Room for improvement

Middle of the road. ChowNow works for basic sports bar needs. If you need advanced kitchen display system, look elsewhere.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Guest profiles

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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✓ Would recommend
Derek Park 👑
Aug 22, 2025
★★★☆☆

Decent but frustrating

Average POS system. Does the basics fine. happy hour pricing works well but slow transaction processing has been frustrating. Considering options.

👍 Pros

- Menu customization
- Waitlist management
- Quick setup

👎 Cons

- Reporting could be more detailed
- Some features require add-ons

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✓ Would recommend
Nathan Garcia 👑
Aug 1, 2025
★★★☆☆

Has potential

Average POS system. Does the basics fine. menu customization works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Delivery integration
- Quick setup

👎 Cons

- Some features require add-ons

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✓ Would recommend
Harold Mitchell 👑
Jun 15, 2025
★★★★☆

Reliable and functional

Reliable and straightforward. Not the flashiest POS but online ordering integration and delivery integration work exactly as advertised.

👍 Pros

- Online ordering integration
- Mobile ordering
- Real-time reporting

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Offline mode is limited

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✓ Would recommend
Tiffany Adams 👑
May 19, 2025
★★★★☆

Mostly satisfied

Good POS for the price. split check feature is excellent. Lost a star because receipt customization is basic needs work. Would still recommend.

👍 Pros

- Menu customization
- Tip management
- Course firing
- Modern interface

👎 Cons

- The mobile app needs work

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✓ Would recommend
Carlos Murphy 👑
Mar 11, 2025
★★★★☆

Good value for money

We've been on ChowNow for 13 months. Does everything we need. menu customization is great, wish the customer support hours are limited was better.

👍 Pros

- Kitchen display system
- Tip management
- Staff scheduling
- Happy hour pricing

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend