📊 Rating Breakdown

5 stars
12
4 stars
15
3 stars
6
2 stars
3
1 stars
1

📝 User Reviews (37)

Adam Scott 👑
Aug 23, 2024
★★★★★

Best decision for our business

Five stars because they earned it. Been with Catapult for 3 years. Every update makes the system better.

👍 Pros

- E-commerce integration
- Commission tracking
- Affordable

👎 Cons

- None so far

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Heather Brooks 👑
Jul 25, 2024
★★★★★

Outstanding product

Quick service, reliable hardware, excellent customer tracking. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Inventory management
- Customer tracking
- Matrix inventory
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Helen Martinez 👑
Jul 25, 2024
★★★★★

Outstanding product

We run a busy jewelry store and Catapult handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Stock alerts
- Vendor management
- Discount scheduling
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Maria Santos ⭐
Jul 25, 2024
★★★★★

Best decision for our business

Been using Catapult for 22 months now and couldn't be happier. The layaway feature is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Loyalty rewards
- Sales analytics
- Reliable
- Quick setup

👎 Cons

- None so far

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Eugene Bennett 👑
Jun 25, 2024
★★★★☆

Does the job well

Four months in and Catapult is working well. Staff trained quickly on the gift card system. Wish offline mode is limited was included.

👍 Pros

- Inventory management
- Stock alerts
- Good support
- Reliable

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Customer support hours are limited

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Stephanie Hill 👑
Mar 6, 2024
★★☆☆☆

Looking for alternatives

Can't recommend. We liked the purchase orders demo but real-world performance is poor. reports showing incorrect data constantly.

👍 Pros

- Easy to use

👎 Cons

- Receipt customization is basic
- Integration options are limited
- Credit card processing failures
- Printer connectivity problems
- Login issues for staff

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Rebecca Perry 👑
Feb 1, 2024
★★★★★

Perfect for our needs

Our accountant loves the inventory management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory management
- Sales analytics
- Vendor management
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Heather Brooks 👑
Jan 15, 2024
★★★★☆

Mostly satisfied

Reliable and straightforward. Not the flashiest POS but employee management and sales analytics work exactly as advertised.

👍 Pros

- Stock alerts
- Sales analytics
- Reliable

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Offline mode is limited

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Brenda Lewis 👑
Dec 11, 2023
★★☆☆☆

Frustrating experience

Can't recommend. We liked the inventory management demo but real-world performance is poor. slow transaction processing constantly.

👍 Pros

- Inventory management
- Sales analytics
- Customer database

👎 Cons

- Reporting could be more detailed
- Inventory sync issues between locations
- Payment terminal disconnects

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✓ Would recommend
Emily Foster 👑
Nov 5, 2023
★★★★★

Perfect for our needs

The stock alerts feature alone pays for itself. Add in loyalty rewards and it's a no-brainer for any thrift store.

👍 Pros

- Customer tracking
- Gift card system
- E-commerce integration

👎 Cons

- None so far

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✓ Would recommend