📊 Rating Breakdown

5 stars
12
4 stars
15
3 stars
6
2 stars
3
1 stars
1

📝 User Reviews (37)

Kimberly Anderson 👑
Aug 15, 2025
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in layaway feature. Still working out some kinks with the mobile app needs work.

👍 Pros

- Layaway feature
- Commission tracking
- Customer database
- Discount scheduling
- Reliable

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Offline mode is limited

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Kevin Rogers 👑
Aug 8, 2025
★★★★☆

Happy with Catapult

Great stock alerts, decent discount scheduling. Support could be faster but they do resolve issues. Good value for a boutique.

👍 Pros

- Returns processing
- Sales analytics
- Matrix inventory

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Customer support hours are limited

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Diana Carter 👑
Aug 1, 2025
★★★★★

Love this system

The returns processing feature alone pays for itself. Add in loyalty rewards and it's a no-brainer for any boutique.

👍 Pros

- Inventory management
- Loyalty rewards
- Commission tracking
- Good support

👎 Cons

- None so far

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Frances Davis 👑
Aug 1, 2025
★★★★★

Perfect for our needs

The multi-location sync feature alone pays for itself. Add in matrix inventory and it's a no-brainer for any toy store.

👍 Pros

- Sales analytics
- Commission tracking
- Matrix inventory
- Affordable

👎 Cons

- None so far

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Laura Sanders 👑
Jul 2, 2025
★★★★★

Best decision for our business

The barcode scanning feature alone pays for itself. Add in customer database and it's a no-brainer for any sporting goods store.

👍 Pros

- Employee management
- Price labeling
- Easy to use

👎 Cons

- None so far

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Joyce Chen 👑
Jun 15, 2025
★★★☆☆

Room for improvement

Functional but underwhelming. customer tracking sold us on Catapult but the reality of inventory sync issues between locations wasn't mentioned in sales.

👍 Pros

- Stock alerts
- Commission tracking

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- The learning curve was steep

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Lisa Nelson 👑
Mar 11, 2025
★★★★★

Best decision for our business

Our grocery store does 200+ transactions daily. Catapult never skips a beat. purchase orders saves us hours every week.

👍 Pros

- Inventory management
- Returns processing
- Vendor management
- Matrix inventory
- Affordable

👎 Cons

- None so far

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Kenneth Ramos 👑
Jan 1, 2025
★★★★☆

Mostly satisfied

Happy with our purchase. Catapult runs our boutique smoothly. The gift card system took some getting used to but works well now.

👍 Pros

- Layaway feature
- Returns processing
- Easy to use
- Good support

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

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✓ Would recommend
Marcus Turner 👑
Nov 12, 2024
★★★★☆

Good POS, room to improve

Good system, good support. The gift card system is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Inventory management
- Customer tracking
- Sales analytics
- Good support
- Reliable

👎 Cons

- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Sean Stewart 👑
Sep 6, 2024
★★★☆☆

Some pros, some cons

Middle of the road. Catapult works for basic toy store needs. If you need advanced customer tracking, look elsewhere.

👍 Pros

- Customer tracking
- Gift card system
- Layaway feature

👎 Cons

- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend