📊 Rating Breakdown

5 stars
12
4 stars
15
3 stars
6
2 stars
3
1 stars
1

📝 User Reviews (37)

Raymond Henderson 👑
3d ago
★★★★☆

Good POS, room to improve

Happy with our purchase. Catapult runs our bookstore smoothly. The returns processing took some getting used to but works well now.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Time clock
- Affordable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

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Dorothy Scott 👑
1w ago
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but gift card system and e-commerce integration work exactly as advertised.

👍 Pros

- Stock alerts
- Loyalty rewards
- Time clock
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

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Paul Graham 👑
1w ago
★★★★☆

Great system with minor issues

Happy with our purchase. Catapult runs our jewelry store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Purchase orders
- Employee management
- Loyalty rewards
- Customer database
- Modern interface

👎 Cons

- Customer support hours are limited
- Integration options are limited

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Margaret Davis 👑
1w ago
★★★☆☆

Not bad, not great

Mixed feelings about Catapult. The gift card system is great but we've had issues with reports showing incorrect data. Support helped eventually.

👍 Pros

- Employee management
- Loyalty rewards

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Raymond White 👑
1w ago
★★★★☆

Happy with Catapult

Good system, good support. The customer tracking is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Layaway feature
- Vendor management
- Easy to use
- Quick setup

👎 Cons

- Receipt customization is basic
- Integration options are limited

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Harold Mitchell 👑
3w ago
★★★★☆

Works great for us

Great gift card system, decent discount scheduling. Support could be faster but they do resolve issues. Good value for a thrift store.

👍 Pros

- Multi-location sync
- Vendor management
- Reliable

👎 Cons

- Integration options are limited

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James Mitchell 👑
Oct 7, 2025
★★★☆☆

Average experience

Functional but underwhelming. barcode scanning sold us on Catapult but the reality of reports showing incorrect data wasn't mentioned in sales.

👍 Pros

- Customer tracking
- Affordable

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Customer support hours are limited

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Angela Long 👑
Sep 10, 2025
★★★★☆

Reliable and functional

Solid POS system. layaway feature is excellent, matrix inventory could use some improvement. Still recommend for gift shop.

👍 Pros

- Customer tracking
- Layaway feature
- Good support
- Affordable

👎 Cons

- Reporting could be more detailed
- Integration options are limited

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Tom Bradley ⭐
Aug 28, 2025
★★★★★

Perfect for our needs

Switched from MICROS to Catapult last year. Best decision we made. layaway feature and price labeling have streamlined our entire operation.

👍 Pros

- Returns processing
- Stock alerts
- Loyalty rewards
- Vendor management
- Matrix inventory

👎 Cons

- None so far

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Brittany Moore 👑
Aug 15, 2025
★★★★★

Outstanding product

If you're on the fence about Catapult, just do it. We were hesitant at first but the employee management and customer database won us over.

👍 Pros

- Barcode scanning
- Returns processing
- Commission tracking

👎 Cons

- None so far

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✓ Would recommend