📊 Rating Breakdown

5 stars
27
4 stars
19
3 stars
5
2 stars
2
1 stars
1

📝 User Reviews (54)

Donna Ramos 👑
Mar 6, 2024
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Cake POS handles our pizzeria well. happy hour pricing is a highlight.

👍 Pros

- Happy hour pricing
- Guest profiles
- Quick setup

👎 Cons

- Receipt customization is basic

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Sandra Nguyen 👑
Feb 18, 2024
★★★★★

Highly recommend Cake POS

Switched from pen and paper to Cake POS last year. Best decision we made. happy hour pricing and course firing have streamlined our entire operation.

👍 Pros

- Happy hour pricing
- Waitlist management
- Easy to use
- Good support
- Reliable

👎 Cons

- None so far

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Adam Flores 👑
Feb 1, 2024
★★★★★

Worth every penny

Five stars because they earned it. Been with Cake POS for 5 years. Every update makes the system better.

👍 Pros

- Inventory tracking
- Loyalty program
- Delivery integration
- Tableside ordering

👎 Cons

- None so far

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Raymond Sullivan 👑
Dec 29, 2023
★★★★★

Outstanding product

Hands down the best POS for cafe. We've tried Square and Toast before settling on Cake POS. Much better fit for our needs.

👍 Pros

- Tip management
- Delivery integration
- Modern interface

👎 Cons

- None so far

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Diana Carter 👑
Dec 11, 2023
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with Cake POS. The split check feature alone was worth the switch.

👍 Pros

- Table management
- Staff scheduling
- Loyalty program
- Tableside ordering
- Good support

👎 Cons

- None so far

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David Kim ⭐
Oct 18, 2023
★★★★★

Best decision for our business

Coming from an old-school register, Cake POS was a game changer. Easy setup, great training, and the happy hour pricing is fantastic.

👍 Pros

- Inventory tracking
- Staff scheduling
- Tableside ordering
- Modifier handling
- Good support

👎 Cons

- None so far

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Susan Wallace 👑
Oct 18, 2023
★★☆☆☆

Frustrating experience

Regret switching to Cake POS. The table management looked great but payment terminal disconnects has made daily operations difficult.

👍 Pros

- Delivery integration

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Payment terminal disconnects

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Stephanie Hill 👑
Sep 29, 2023
★★★★☆

Recommended with caveats

Happy with our purchase. Cake POS runs our diner smoothly. The online ordering integration took some getting used to but works well now.

👍 Pros

- Menu customization
- Staff scheduling
- Guest profiles
- Affordable

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Receipt customization is basic

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Marcus Johnson 🌱
Aug 4, 2023
★★★★★

Highly recommend Cake POS

We run a busy brewery and Cake POS handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Table management
- Happy hour pricing
- Delivery integration
- Course firing

👎 Cons

- None so far

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Dorothy Perry 👑
Jun 26, 2023
★★★★☆

Reliable and functional

Good system, good support. The menu customization is what sold us. Would love to see better the learning curve was steep in future updates.

👍 Pros

- Split check feature
- Inventory tracking
- Tableside ordering
- Good support
- Reliable

👎 Cons

- Some features require add-ons

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✓ Would recommend