📊 Rating Breakdown

5 stars
36
4 stars
14
3 stars
4
2 stars
1
1 stars
1

📝 User Reviews (56)

Laura Sanders 👑
3w ago
★★★★☆

Does the job well

Does what it promises. The table management is particularly useful for our brewery. Minor gripes but overall satisfied.

👍 Pros

- Reservation system
- Loyalty program
- Delivery integration
- Guest profiles

👎 Cons

- The learning curve was steep

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Susan Johnson 👑
Oct 31, 2025
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in kitchen display system. Still working out some kinks with offline mode is limited.

👍 Pros

- Happy hour pricing
- Tableside ordering
- Waitlist management

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Robert Perez 👑
Oct 24, 2025
★★★★★

Worth every penny

Switched from Clover to Brink POS last year. Best decision we made. kitchen display system and modifier handling have streamlined our entire operation.

👍 Pros

- Menu customization
- Reservation system
- Mobile ordering

👎 Cons

- None so far

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Rebecca Foster 👑
Oct 24, 2025
★★★★★

Finally found the right POS

Implemented Brink POS across all 6 locations. Consistent performance and the tip management makes multi-store management easy.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Loyalty program
- Delivery integration
- Reliable

👎 Cons

- None so far

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Rebecca Perry 👑
Oct 20, 2025
★★★★★

Outstanding product

If you're on the fence about Brink POS, just do it. We were hesitant at first but the table management and modifier handling won us over.

👍 Pros

- Real-time reporting
- Delivery integration
- Tableside ordering
- Modifier handling

👎 Cons

- None so far

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Marie Adams 👑
Oct 16, 2025
★☆☆☆☆

Worst POS ever

Terrible experience. System down more than it's up. credit card processing failures is apparently a known issue they won't fix.

👍 Pros

- Split check feature
- Course firing

👎 Cons

- Setup took longer than expected
- Printer connectivity problems
- Data loss after updates
- Integration failures with third-party apps
- Payment terminal disconnects

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Michelle Reed 👑
Oct 11, 2025
★★★★★

Worth every penny

Our bakery does 200+ transactions daily. Brink POS never skips a beat. reservation system saves us hours every week.

👍 Pros

- Online ordering integration
- Mobile ordering
- Modifier handling

👎 Cons

- None so far

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Kimberly Lewis 👑
Oct 7, 2025
★★★★☆

Mostly satisfied

Good POS for the price. table management is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Online ordering integration
- Menu customization
- Waitlist management
- Affordable

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Nancy Peterson 👑
Oct 2, 2025
★★★☆☆

It's okay

It works, but that's about it. table management is decent. We expected more from loyalty program based on the demos.

👍 Pros

- Tip management
- Good support

👎 Cons

- The mobile app needs work
- Some features require add-ons

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✓ Would recommend
Steve Hall 👑
Sep 26, 2025
★★★★★

Perfect for our needs

Owner of bakery here. Brink POS has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Tip management
- Modifier handling
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend