📊 Rating Breakdown

5 stars
33
4 stars
23
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (66)

Peter Stewart 👑
Dec 29, 2023
★★★★☆

Happy with Booker

Reliable and straightforward. Not the flashiest POS but inventory management and price labeling work exactly as advertised.

👍 Pros

- Barcode scanning
- E-commerce integration
- Customer database
- Affordable

👎 Cons

- Integration options are limited

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Joyce Barnes 👑
Dec 11, 2023
★★★★☆

Great system with minor issues

Does what it promises. The customer tracking is particularly useful for our boutique. Minor gripes but overall satisfied.

👍 Pros

- Inventory management
- Layaway feature
- Sales analytics

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

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Amy Powell 👑
Nov 23, 2023
★★★★★

Exceeded expectations

Our accountant loves the multi-location sync. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Barcode scanning
- Customer tracking
- Modern interface

👎 Cons

- None so far

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Kimberly Watson 👑
Nov 5, 2023
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in inventory management. Still working out some kinks with setup took longer than expected.

👍 Pros

- Inventory management
- Returns processing
- Stock alerts
- Vendor management
- Price labeling

👎 Cons

- The mobile app needs work
- Some features require add-ons

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Megan Clark 👑
Oct 18, 2023
★★★☆☆

Decent but frustrating

Functional but underwhelming. returns processing sold us on Booker but the reality of system crashes during peak hours wasn't mentioned in sales.

👍 Pros

- Employee management
- Layaway feature
- Reliable

👎 Cons

- The mobile app needs work
- Offline mode is limited

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Donna Washington 👑
Sep 29, 2023
★★★★★

Exceeded expectations

Owner of gift shop here. Booker has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Inventory management
- Multi-location sync
- Purchase orders
- Stock alerts
- E-commerce integration

👎 Cons

- None so far

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Susan Taylor 👑
Sep 29, 2023
★★★★★

Finally found the right POS

Our liquor store does 200+ transactions daily. Booker never skips a beat. multi-location sync saves us hours every week.

👍 Pros

- Barcode scanning
- Stock alerts
- Sales analytics
- Time clock

👎 Cons

- None so far

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Laura Jackson 👑
Sep 29, 2023
★★☆☆☆

Would not recommend

Regret switching to Booker. The purchase orders looked great but login issues for staff has made daily operations difficult.

👍 Pros

- Sales analytics

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Integration options are limited
- Data loss after updates
- Login issues for staff

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Jerry Davis 👑
Aug 4, 2023
★★★★☆

Works great for us

Good system, good support. The inventory management is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Returns processing
- E-commerce integration
- Quick setup

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Receipt customization is basic

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Tyler Morgan 👑
Aug 4, 2023
★★★☆☆

Room for improvement

Functional but underwhelming. returns processing sold us on Booker but the reality of integration failures with third-party apps wasn't mentioned in sales.

👍 Pros

- Returns processing
- Discount scheduling

👎 Cons

- Receipt customization is basic

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✓ Would recommend