📊 Rating Breakdown

5 stars
33
4 stars
23
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (66)

Nicole Thompson 👑
Jul 10, 2024
★★★★★

Exceeded expectations

Hands down the best POS for bookstore. We've tried Square and Toast before settling on Booker. Much better fit for our needs.

👍 Pros

- Layaway feature
- E-commerce integration
- Commission tracking
- Good support

👎 Cons

- None so far

Rachel Barnes 👑
May 10, 2024
★★★★☆

Mostly satisfied

Four months in and Booker is working well. Staff trained quickly on the inventory management. Wish setup took longer than expected was included.

👍 Pros

- Returns processing
- Commission tracking
- Time clock
- Discount scheduling

👎 Cons

- Customer support hours are limited
- Integration options are limited

Paul Mitchell
Apr 24, 2024
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but customer tracking and time clock work exactly as advertised.

👍 Pros

- Customer tracking
- Gift card system
- Matrix inventory

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Integration options are limited

Lisa Nguyen
Apr 24, 2024
★★★★☆

Happy with Booker

Does what it promises. The barcode scanning is particularly useful for our smoke shop. Minor gripes but overall satisfied.

👍 Pros

- Inventory management
- Stock alerts
- Affordable

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

Robert Garcia 👑
Apr 8, 2024
★★★★★

Best decision for our business

Been using Booker for 6 months now and couldn't be happier. The inventory management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Gift card system
- Vendor management
- Matrix inventory
- Good support
- Quick setup

👎 Cons

- None so far

Robert Perez 👑
Mar 6, 2024
★★★★☆

Reliable and functional

Upgraded from their older system. Big improvement in customer tracking. Still working out some kinks with offline mode is limited.

👍 Pros

- Customer tracking
- Affordable
- Quick setup

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

Kevin Watson 👑
Feb 1, 2024
★★★★★

Outstanding product

Switched from Toast to Booker last year. Best decision we made. customer tracking and e-commerce integration have streamlined our entire operation.

👍 Pros

- Inventory management
- Employee management
- Returns processing
- Commission tracking
- Easy to use

👎 Cons

- None so far

Kevin Rogers 👑
Feb 1, 2024
★★★★☆

Solid choice overall

Happy with our purchase. Booker runs our smoke shop smoothly. The purchase orders took some getting used to but works well now.

👍 Pros

- Multi-location sync
- E-commerce integration
- Matrix inventory
- Reliable

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Receipt customization is basic

Helen Martinez 👑
Jan 15, 2024
★★★★☆

Good value for money

Four months in and Booker is working well. Staff trained quickly on the purchase orders. Wish offline mode is limited was included.

👍 Pros

- Barcode scanning
- Layaway feature
- Vendor management

👎 Cons

- The mobile app needs work

Donna Alexander 👑
Dec 29, 2023
★★★★★

Worth every penny

Our accountant loves the gift card system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Employee management
- Stock alerts
- Loyalty rewards
- Vendor management
- Time clock

👎 Cons

- None so far