📊 Rating Breakdown

5 stars
33
4 stars
23
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (66)

Lisa Nguyen ⭐
Apr 21, 2025
★★★★★

Excellent POS system!

Our accountant loves the barcode scanning. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Customer tracking
- Loyalty rewards
- Good support
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Jonathan Taylor 👑
Mar 21, 2025
★★★★☆

Happy with Booker

Great employee management, decent customer database. Support could be faster but they do resolve issues. Good value for a thrift store.

👍 Pros

- E-commerce integration
- Loyalty rewards
- Vendor management
- Commission tracking
- Easy to use

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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Marcus Bradley 👑
Jan 25, 2025
★★★★★

Exceeded expectations

Been using Booker for 7 months now and couldn't be happier. The customer tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Barcode scanning
- Employee management
- Customer database
- Good support

👎 Cons

- None so far

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✓ Would recommend
Sharon Foster 👑
Jan 1, 2025
★★★★★

Perfect for our needs

Been using Booker for 15 months now and couldn't be happier. The customer tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Multi-location sync
- Layaway feature
- Customer database
- Quick setup

👎 Cons

- None so far

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Tyler King 👑
Jan 1, 2025
★★★★★

Game changer for us

Quick service, reliable hardware, excellent returns processing. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Customer tracking
- Vendor management
- Reliable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Nancy Jenkins 👑
Dec 20, 2024
★★★★★

Highly recommend Booker

Our accountant loves the returns processing. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Gift card system
- Price labeling
- Matrix inventory
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Dorothy Scott 👑
Oct 17, 2024
★★★★☆

Reliable and functional

Reliable and straightforward. Not the flashiest POS but customer tracking and loyalty rewards work exactly as advertised.

👍 Pros

- Multi-location sync
- Returns processing
- Vendor management
- Commission tracking

👎 Cons

- Some features require add-ons
- The learning curve was steep

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✓ Would recommend
Margaret Kim 👑
Oct 17, 2024
★★★☆☆

Room for improvement

It works, but that's about it. multi-location sync is decent. We expected more from sales analytics based on the demos.

👍 Pros

- Returns processing
- E-commerce integration
- Matrix inventory

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Scott Peterson 👑
Sep 20, 2024
★★★★★

Best decision for our business

If you're on the fence about Booker, just do it. We were hesitant at first but the inventory management and matrix inventory won us over.

👍 Pros

- Barcode scanning
- Customer tracking
- Purchase orders
- Vendor management
- Good support

👎 Cons

- None so far

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✓ Would recommend
Frances Russell 👑
Sep 6, 2024
★★★★★

Perfect for our needs

Our grocery store does 200+ transactions daily. Booker never skips a beat. inventory management saves us hours every week.

👍 Pros

- Layaway feature
- Sales analytics
- Time clock

👎 Cons

- None so far

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✓ Would recommend