📊 Rating Breakdown

5 stars
33
4 stars
23
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (66)

Dorothy Scott 👑
Sep 15, 2025
★★★★★

Excellent POS system!

Owner of grocery store here. Booker has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Customer tracking
- Multi-location sync
- Matrix inventory
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Eugene Rogers 👑
Sep 10, 2025
★★★★☆

Solid choice overall

Solid POS system. inventory management is excellent, discount scheduling could use some improvement. Still recommend for gift shop.

👍 Pros

- Stock alerts
- Sales analytics
- Price labeling
- Time clock

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

Was this helpful?
✓ Would recommend
Carlos Hall 👑
Sep 4, 2025
★★★★★

Excellent POS system!

Five stars because they earned it. Been with Booker for 2 years. Every update makes the system better.

👍 Pros

- Barcode scanning
- Customer tracking
- Returns processing

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
George Clark 👑
Aug 8, 2025
★★★☆☆

Decent but frustrating

Average POS system. Does the basics fine. employee management works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Easy to use

👎 Cons

- The mobile app needs work
- Setup took longer than expected

Was this helpful?
✓ Would recommend
Dennis Perry 👑
Jul 17, 2025
★★★★★

Highly recommend Booker

Quick service, reliable hardware, excellent purchase orders. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Purchase orders
- Price labeling
- Easy to use

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Lauren Rogers 👑
Jul 17, 2025
★★★★☆

Recommended with caveats

Great layaway feature, decent commission tracking. Support could be faster but they do resolve issues. Good value for a clothing store.

👍 Pros

- Purchase orders
- E-commerce integration
- Affordable
- Modern interface

👎 Cons

- Customer support hours are limited

Was this helpful?
✓ Would recommend
Chris Wood 👑
Jul 10, 2025
★★★★★

Highly recommend Booker

Been using Booker for 16 months now and couldn't be happier. The employee management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Customer tracking
- Multi-location sync
- Matrix inventory

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Raymond Henderson 👑
Jul 10, 2025
★★★★☆

Reliable and functional

Good system, good support. The employee management is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Inventory management
- Vendor management
- Commission tracking

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Setup took longer than expected

Was this helpful?
✓ Would recommend
Stephanie Thompson 👑
Jul 10, 2025
★☆☆☆☆

Complete waste of money

One star is generous. integration failures with third-party apps every single day. Going back to our old system.

👍 Pros

- Price labeling
- Affordable

👎 Cons

- The mobile app needs work
- Receipt customization is basic
- Reports showing incorrect data

Was this helpful?
✓ Would recommend
Frank Wood 👑
Jul 2, 2025
★★★★★

Outstanding product

If you're on the fence about Booker, just do it. We were hesitant at first but the returns processing and discount scheduling won us over.

👍 Pros

- Customer tracking
- Multi-location sync
- Employee management
- Sales analytics
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend