📊 Rating Breakdown

5 stars
33
4 stars
23
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (66)

Paul Mitchell ⭐
2w ago
★★★★☆

Great system with minor issues

Four stars because there's always room for improvement. That said, Booker handles our convenience store well. barcode scanning is a highlight.

👍 Pros

- Purchase orders
- Gift card system
- Reliable
- Affordable

👎 Cons

- The learning curve was steep

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Chris Perez 👑
2w ago
★★★★★

Game changer for us

Switched from another POS to Booker last year. Best decision we made. stock alerts and matrix inventory have streamlined our entire operation.

👍 Pros

- Customer tracking
- Purchase orders
- Layaway feature
- Customer database

👎 Cons

- None so far

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✓ Would recommend
Lisa Nguyen ⭐
Oct 31, 2025
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent gift card system. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Layaway feature
- Sales analytics
- Discount scheduling
- Good support
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Nicole Young 👑
Oct 31, 2025
★★★★★

Highly recommend Booker

Family smoke shop for 30 years. Booker modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Inventory management
- Multi-location sync
- Gift card system
- Layaway feature
- Time clock

👎 Cons

- None so far

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Samantha Green 👑
Oct 28, 2025
★★★★☆

Great system with minor issues

Four months in and Booker is working well. Staff trained quickly on the returns processing. Wish the mobile app needs work was included.

👍 Pros

- Gift card system
- Time clock
- Easy to use

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Integration options are limited

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Patrick Lee 👑
Oct 20, 2025
★★★★★

Game changer for us

If you're on the fence about Booker, just do it. We were hesitant at first but the gift card system and customer database won us over.

👍 Pros

- Barcode scanning
- Returns processing
- E-commerce integration
- Vendor management
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Amy Reed 👑
Oct 11, 2025
★★★☆☆

Decent but frustrating

Average POS system. Does the basics fine. barcode scanning works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Time clock

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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Nancy Sanders 👑
Oct 2, 2025
★★★★★

Exceeded expectations

Family boutique for 30 years. Booker modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Customer tracking
- E-commerce integration
- Easy to use
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Donna Washington 👑
Sep 21, 2025
★★★★★

Highly recommend Booker

Quick service, reliable hardware, excellent barcode scanning. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Returns processing
- Matrix inventory
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Janet Park 👑
Sep 21, 2025
★★★★☆

Good POS, room to improve

Four stars because there's always room for improvement. That said, Booker handles our grocery store well. employee management is a highlight.

👍 Pros

- Barcode scanning
- Customer tracking
- Stock alerts
- Customer database

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Customer support hours are limited

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✓ Would recommend