📊 Rating Breakdown

5 stars
37
4 stars
25
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (72)

Marcus Powell 👑
Jun 23, 2025
★★★★☆

Works great for us

Reliable and straightforward. Not the flashiest POS but returns processing and time clock work exactly as advertised.

👍 Pros

- Returns processing
- E-commerce integration
- Matrix inventory

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- The learning curve was steep

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Tyler Morgan 👑
Jun 23, 2025
★★★★☆

Works great for us

Good POS for the price. customer tracking is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Purchase orders
- Matrix inventory
- Reliable
- Quick setup

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Karen Ross 👑
Jun 15, 2025
★★★★★

Outstanding product

Our pet store does 200+ transactions daily. BestRx never skips a beat. purchase orders saves us hours every week.

👍 Pros

- Employee management
- Loyalty rewards
- Price labeling

👎 Cons

- None so far

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Carlos Ford 👑
Jun 6, 2025
★★★★☆

Does the job well

Good system, good support. The layaway feature is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Employee management
- Loyalty rewards
- Vendor management
- Matrix inventory

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey

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Brenda Johnson 👑
May 28, 2025
★★★★★

Best decision for our business

Five stars because they earned it. Been with BestRx for 3 years. Every update makes the system better.

👍 Pros

- Stock alerts
- Sales analytics
- Time clock
- Good support

👎 Cons

- None so far

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James Wilson ⭐
May 28, 2025
★★★★★

Game changer for us

Family gift shop for 30 years. BestRx modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- E-commerce integration
- Reliable
- Quick setup

👎 Cons

- None so far

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Joyce Ross 👑
May 10, 2025
★★★★☆

Mostly satisfied

Overall very happy with BestRx. The layaway feature works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Gift card system
- E-commerce integration
- Easy to use

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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Stephanie Hill 👑
Apr 21, 2025
★★★★★

Exceeded expectations

Switched from Square to BestRx last year. Best decision we made. customer tracking and time clock have streamlined our entire operation.

👍 Pros

- Barcode scanning
- Stock alerts
- Discount scheduling

👎 Cons

- None so far

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Sarah Barnes 👑
Apr 11, 2025
★★★☆☆

Average experience

Middle of the road. BestRx works for basic convenience store needs. If you need advanced multi-location sync, look elsewhere.

👍 Pros

- E-commerce integration

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Receipt customization is basic

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✓ Would recommend
Marie Foster 👑
Feb 17, 2025
★★★★☆

Happy with BestRx

Happy with our purchase. BestRx runs our pet store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Employee management
- Gift card system
- Time clock
- Discount scheduling
- Modern interface

👎 Cons

- Some features require add-ons
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend